Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Brazos Valley
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(979) 779-3333
4.4
(78 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
78 Reviews
4.4
Leave Us A Review
Bob AUSTIN
2 months ago

Austin was a godsend. He came as soon as he could and helped us dry out our flooded home. He definitely knew right away what to do thanks to his experience of 10 years. Your company can be lucky to have such a dedicated and knowledgeable worker! He was fast and efficient and worked by himself! . Sincerely Robert and Alexandra Austin. (As of now we did not receive a price/bill, since it’s going through our insurance, so we couldn’t answer that question yet, and flooded wasn’t listed either.)

Robert Fairchild
2 months ago

Jake and his crew were unbelievable in their attention to detail and quick response. They easily saved us thousands in potential damage repairs. I would use them anytime we have an issue.

Jack Overfield
4 months ago

Austin's expertise saved the day for me and my wife. He and his teammates got to our home the morning we called. A 4 inch PVC drain pipe from an upstairs half bath was leaking water in an inner wall between the entry way hall and a bedroom closet. The SERVPRO team efficiently removed the quarter round molding and 8 inch baseboards. Three drying fans were put in place and 1 dehumidifier. All sheetrock in the entry way hall was saved. Sheetrock in the bedroom closet was saved, except for a small amount that was cut out to repair the 4 inch PVC drain pipe. The engineered hard wood floor was saved except for about 5 feet of planks in the closet (which thankfully we had new planks to replace them). Austin we cannot thank you enough for the care and attention you provided us. Your routine stops to measure the moisture levels in the sheetrock, wall studs, and wood flooring kept us updated on the drying process and the assurance we needed that all was progressing well and indeed it did. We are fully satisfied with Austin and SERVPRO!!

Hortensia Carrillo
5 months ago

I am very please with the service that Servpro provided for my family and I. They handled everything with professionalism and care. The crew was very polite and courteous. Clear and quick communication was provided throughout the entire process. I pray that I never have to use them again but if I do I will definitely be contacting them again.

Allyson Wright
6 months ago

We had a water pipe get punctured during the final days of construction on our new building. Of course - it was on Good Friday. I called Servpro at 5pm and Jake returned my call immediately and told me needed to finish a current job and had one more call before he could get to us, but that he would take care of us. Jake met us at 9:30pm, presented a plan that would dry out the area and agreed to take care of us right then. I have no doubt he and his crew were exhausted from a long day, but graciously cut out sheetrock, cleaned up and set up fans and dehumidifiers. He came back Saturday morning to check on things and contacted us to give us an update. By Monday morning, things were dried out. I'm so thankful for their expertise and professionalism. I highly recommend Servpro! While no one wants to be in a position to need their services, when you need them - you can be confident they will be there.

Cynthia Brock
6 months ago

What can I say but excellent service during our water mitigation. Superb communication from kind, friendly, and professional individuals. A special shout out to Austin G. And Graeme W., it was a joy to see you every day during this service. Trustworthy!

Ginny Gegg
7 months ago

Austin was the most helpful person during my emergency.

Carol Nichols
9 months ago

I would gladly recommend SERVPRO. Everyone was professional, knowledgeable and easy to work with.

Lee Gillum
9 months ago

We were out of town when a water leak occurred in our house. Our neighbors were rapidly able to turn off the leak and begin dealing with the water. I contacted Servpro and their team came out on a Saturday began water, remediation and removing flooring they followed up several times with myself and my neighbors while we were still out of town. They have even come by the house since we have returned and continued with any remaining issues. The work has been excellent. The communication has been above my expectations. UPDATED 3/2/2026. All of the work was completed and signed off on 2/26. We had flooring replaced and cabinets in the kitchen replaced due to the water damage. Working with Servpro to have one point of was Fantastic. We did not have to worry about scheduling and contracting out movers or mediation people and flooring and kitchen contractors. It has been such a relief working with one company. From the time of our water leak until the time we were back whole completely is one day shy of two months. Thank you, Servpro and thank you to our insurance company for working seamlessly together.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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