Meet Our Team
All it takes is one call to SERVPRO of Southern Memphis. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![William Love, team member at SERVPRO of Southern Memphis]()
William Love
William Love is also part owner of SERVPRO of Olive Branch & Marshall County. Will grew up on the Mississippi coast and lived through Hurricane Katrina. After the storm, he was inspired to be able to help others in the community during trying times.
Before he became a SERVPRO franchise owner he was a stay-at-home dad and part-time pastry chef! He enjoys whipping up cookies, cakes, and his famous Tiramisu. Will also loves hanging out with his wife, 2 daughters, and the boys.![Taylor Rosson, team member at SERVPRO of Southern Memphis]()
Taylor Rosson
As one of the owners of SERVPRO of Olive Branch & Marshall County Taylor is responsible for the oversight of the day-to-day operations of all facets of the organization. He is trained, certified, and experienced in water and fire damage restoration through SERVPRO Industries, and holds Water Damage Restoration (WRT) and Fire & Smoke Damage Restoration (FSRT) certifications from the Institute for Inspection, Cleaning, and Restoration Certification (IICRC). He graduated from Mississippi State with a bachelor's degree in 2013.
Taylor enjoys spending time with his family, playing golf, exercising, music, and passionately following all of his sports teams.![Jim Metteauer, team member at SERVPRO of Southern Memphis]()
Jim Metteauer
Jim Metteauer is part owner of SERVPRO of Olive Branch & Marshall County. He grew up in a small town in East Texas and later went on to attain a degree in Civil Engineering. Post-grad he traveled to seventeen countries and worked in the oil fields for 12 years. He has always enjoyed servicing people and the construction industry and consequently joined forces with his two friends to start SERVPRO of Olive Branch & Marshall County together. He is a licensed mold contractor in Louisiana and Texas, and he has his residential and commercial contractor license in the state of Louisiana. When he is not at work he loves spending time with his beagle-greyhound mix, Carolina, and taking her on adventures!
What our
customers are saying
Cooper and Justin were great. They worked fast and efficiently. Worked well together. They kept me informed every step of the way. Very respectful of my property.
Campbell, Richard, and Justin have been great!! Campbell has explained every step of the process and Richard and Justin have been here all day working on tearing our floor out from flooding. They’ve all been exceptionally helpful and informative!! (Lori and Amber)
Justin and Richard did a great job cleaning the ductwork. They were very professional.
Justin and Richard were great. Explained when I asked questions very. Polite and got the job done quickly
Cooper, Ethan, Kirk and Campbell did a great job getting our attic, ceiling and floors dried out and taken care of. They were all very polite and helpful, we can’t say enough how much we appreciate them and their help!
Kirk, Dylan and Ramon were very professional. They explained what they were doing. They made my flooded space less stressful for me. I would definitely recommend ServPro. Thanks Guys!
These guys were great, after our flood…very strategic in their methods of restoration, they even covered their walk way due to the high requirements, at the end the project Kirk actually swept with a broom, Campbell stayed on top of everything and communicated every step, and Ramon, man - this guy, every time I turned around, Ramon was doing something different…you know you work well together when don’t have to say anything to your coworkers. The first day Campbell comes in and starts putting dots of tape on the wall and I’m wondering what’s that for. Then Kirk and Ramon show up and starts to the the baseboards…that’s when I found out what the tape was for (wet spots, and a fan gets pointed at it) “LIKE CLOCK WORK” That’s the best way to describe this 3 man team…THNX GUYS
Campbell Ramon Kirk & acwell did a great job
Im very pleased with the work Justin and Richard did They are very hard working men!!
About Us
SERVPRO of Southern Memphis was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater Memphis Metropolitan community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damages. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. We have national contracts with multinational insurance companies and property management firms due to our size. Water damage can strike a home or business at any time, and we are always prepared to help. SERVPRO of Southern Memphis has a crew on call 24/7 to assist the needs of those in emergency situations. From water damage at your Southern Memphis home to water damage in a commercial building in downtown Memphis, we have the experience and training to quickly mitigate these losses. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Southern Memphis pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in Southern Tennessee. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Southern Memphis will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in Southern Memphis or the Greater Memphis Metropolitan area, please call SERVPRO of Southern Memphis where we will treat you like family.