Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Southeast Memphis

Our Google Reviews
(901) 334-9327
4.7
(25 reviews)

Service Areas

Memphis, TN | Windyke, TN | Capleville, TN | Buckingham Farms, TN | Autumn Ridge, TN

Why Choose SERVPRO® for Sewage Cleanup?

Expert Sewage Remediation and Restoration in Southeast Memphis

A sewage backup in the bustling residential and commercial corridors of Southeast Memphis is a critical emergency that requires an immediate, professional response. SERVPRO of Southeast Memphis provides expert 24/7 sewage cleanup services to manage "black water" intrusions caused by aging infrastructure, tree root blockages, or heavy Mid-South rain events.

Whether you are managing a commercial facility near the airport corridor or a residential home in the Hickory Hill area, our team is equipped to handle the mess. Because sewage contains harmful contaminants that penetrate deep into porous materials, standard cleaning is never enough. Our technicians utilize advanced moisture-detection technology to find hidden saturation behind walls and under flooring, preventing the secondary damage and permanent odors that can quickly compromise Tennessee properties.

Our professional restoration workflow includes:

  • Emergency Extraction: Utilizing high-powered, truck-mounted vacuums to rapidly remove liquid and solid waste.

  • Controlled Removal: Identifying and disposing of non-salvageable materials like saturated drywall and carpeting to protect the building's structural integrity.

  • Professional Sanitization: Applying EPA-approved antimicrobial treatments to eliminate odors and ensure a healthy environment.

  • Strategic Structural Drying: Deploying industrial dehumidifiers and air movers to pull deep-seated moisture from the framing.

Serving the entire Southeast Memphis community, we work directly with your insurance provider to streamline the claims process. We are committed to a thorough, efficient cleanup, restoring your property to its preloss condition quickly and professionally.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Many thanks for the wonderful super good help that we received last month with water overflow from our clothes washer. Doss and Jeff were right here and we could not have had better help & quick.

Leigh & Sylvia
Memphis

Great Job guys.  Each person that I encountered has been very pleasant, knowledgeable and professional!

Ms. Montesi
Memphis

We had a very unique situation with us living in a different state than where the damage had occurred. They worked so well with us and communicated with us on a regular basis to keep us informed throughout the process

Wendy
Memphis

All of your service personnel were great, neat, friendly and polite. Pleasure doing business with you. Thank you SERVPRO.

Stacy
Memphis

Hugh and his team did an awesome job. They were very attentive and help in our time of need!!!! I would definitely recommend them.

Shatyra
Memphis

Jennifer was very helpful. I had lots of questions about remodeling and restoration and she answered all of them

Baily
Memphis

Jennifer walked me through a series of rebuilding processes required for my home.

Tim
Memphis

Our company has used SERVPRO numerous times in the past two years. They have always been professional and courteous and their response time has always exceeded our expectations. I highly recommend their services. Their technicians are always professional (Denis/Oz). Thank you SERVPRO!

Rhonda
Memphis

Hugh and Margarito are fantastic!!! They have been very professional and very helpful. Highly recommend!!

Robin
Memphis

About Us

SERVPRO of Southeast Memphis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Southeast Memphis specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Southeast Memphis can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Southeast Memphis.

If you would like to schedule service for your home or business, please call today!

Commitment to our Community

Our owners, Brent Nicholson and Leo Millan, believe in pouring back into the Southeast Memphis community as often as possible. Whether it be cooking out for our first responders, investing in local high schools, or simply partnering with other organizations to make a positive impact in our community. Brent and Leo work diligently and encourage all of us here at SERVPRO of Southeast Memphis, to invest in our community whenever possible. Though we have seen substantial growth over the past several years, our mission has remained the same. We want to serve to people of Southeast Memphis, TN. and do everything we can to make our community great. Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust. We work hard to ensure that all of our customers receive the best service and the highest quality results. 

Our Employees

We pride ourselves on hiring people with a good work ethic, high integrity, and the ability to work in and adapt to tough conditions. With over 30 years of combined experience in fire and water mitigation, we ensure that all of our employees go through extensive training and the proper certification process to provide the best customer experience we can offer. Whether it be the comprehensive training we provide when new employees begin, the certifications we require our employees to have, or the constant on-the-job training we provide. You can rest assured we will do everything we can to make it “Like it never even happened.”

Thomas Brent Nicholson, Leo Millan
Thomas Brent Nicholson, Leo Millan
Owners of SERVPRO of Southeast Memphis

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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