A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Hamblen & Grainger Counties

Our Google Reviews
(423) 318-6733
4.9
(175 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I initially called SERVPRO on a fact-finding mission regarding some peeling wallpaper.  It became clear to me that I needed their professional expertise.  Now I recommend them to all my friends.

Tommy R
Knoxville

As I age, I am more inclined to delegate some tasks.  SERVPRO was fantastic in helping with the cleanup of my home after a fire incident and the best part was that I didn’t have to do much.  I highly recommend them.

Joe N
Knoxville

My son and daughter-in-law bought a fixer upper but miscalculated the amount of work they needed to put in.  With their permission, I called SERVPRO to take care of a couple of issues and they were finally convinced that sometimes relying on a professional team is much more efficient than do-it-yourself solutions.

Jacquie O
Knoxville

I have a massive storage room full of props I use for my events company ranging from centerpieces to paper flowers to dinnerware.  Restoring the room and the items was equally important and SERVPRO didn’t disappoint.  They knew how to clean each surface instead of using a one-size-fits-all approach.

Anne-Marie B
Knoxville

I’m constantly on the phone from my home office and was worried about having contractors in my house.  SERVPRO set up barriers to prevent the damage from spreading and to help me continue my daily routine while they worked on my home.  They were amazing.

Ruth S
Knoxville

I only had a wet vacuum to clean up after a kitchen sink leak, so I decided to let your expert team take over.  When I saw your sophisticated equipment, I knew I had made the right choice.

Rosemary P
Knoxville

After thoroughly researching fire restoration services, I found SERVPRO and they completely lived up to their promises.  They were quick, thorough and professional every step of the way.  I highly recommend them to anyone who needs their services.

Carlos L
Knoxville

We struggled to get our home back in order after a storm made its way into our living room.  Once we called SERVPRO, they helped us make sense of what needed to be done and guided us through the process.

Ozzie G
Knoxville

I can’t thank your staff enough for being mindful of my staff and clients as you restored my store.  I really appreciate your professionalism and attention to detail.

Angel C
Knoxville

About Us



A Local Team for Cleanup, Restoration, and Repairs

Morristown properties see a little bit of everything: heavy rain, humid stretches, older plumbing, busy commercial spaces, and wooded areas that can turn windy weather into a cleanup project. A leak, fire, mold concern, or storm issue can interrupt a normal day fast, especially when you are trying to figure out what needs attention first.

SERVPRO® helps homeowners, business owners, property managers, and facility teams in Morristown recover from water damage, fire damage, mold, storm damage, sewage backups, biohazard concerns, and specialty cleaning needs.

Practical Help for Real Property Problems

Good restoration starts with understanding the whole situation. Water may travel behind walls or under flooring. Smoke can settle into contents and soft materials. Storm damage may leave openings that need temporary protection before repairs begin. SERVPRO focuses on assessing the damage, explaining the next steps, and matching the cleanup method to the property.

Near Cherokee Lake and the surrounding hills, local buildings can deal with runoff, humidity, wind, and changing temperatures throughout the year. Those conditions can affect basements, crawl spaces, roofing, flooring, and commercial spaces.

Our services include water removal, structural drying, fire cleanup, mold remediation, storm restoration, construction, contents cleaning, and general cleaning.

Ready for the Next Step

For restoration services in Morristown, SERVPRO can help you move from damage to a clearer plan. Contact SERVPRO to schedule service and restore confidence in your property.



John A. & Kristina L. Greenway
John A. & Kristina L. Greenway
Owners of SERVPRO of Hamblen & Grainger Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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