Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Cheatham, Robertson and Dickson Counties
Our Google Reviews
(615) 672-1905
4.9
(227 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
227 Reviews
4.9
Leave Us A Review
Hunter Hutton
about 1 month ago

Huge gratitude to Dorian for being able to come help us on the Sunday night of Labor Day weekend. Very fast response to my call. The rest of the team worked great and were a pleasure to have working in our house as well. Those guys were Tatum, Lucian, Cole, Kevin, Trevor and Alex. As soon as the floor and walls were dry the fans were gone. Great group of guys to have in the area.

Kimberly Sheppard
about 1 month ago

Servpro has treated our family so well! We had a storm pass through and a tree fell on our roof creating holes and water damage in our kitchen. The team was quick to respond, efficient, caring, respectful and knowledgeable. Marius Rasinar, Dorian Davis and their teams have helped us so much through the damage control process, mitigation, and setting us up for restoration. So grateful for their kindness, and expertise. Highly recommend!

Kaitlin Copenhaver
about 1 month ago

I cant say enough great things about this company. From start to finish they went above and beyond with our restoration work. JZ and Chandler were fantastic and made everything as simple as possible. They were communicative, did their work in a timely manner and did a quality job! We were blown away and although we hope to not ever need restoration again we hope to work with them on other projects. Highly recommend them!!

Amanda Parsons
about 2 months ago

Thank you so much to Cory, Dorian, and the entire team at SERVPRO! The response was quick and the care received was top tier. Water intrusion is always a shock, but we're grateful for a trusted partner to call to remediate and plan next steps. We cannot recommend this team enough!

Bradley Correa
about 2 months ago

Cory, Dorian, and the entire SERVPRO crew were excellent! Everyone who worked on our home was professional, knowledgeable, and incredibly thorough throughout the entire process. They took the time to explain what they were doing, answered all of our questions, and kept us updated as everything dried out after the water intrusion in our home. We especially appreciated how careful they were and that the process never felt rushed. Having a dependable and experienced team handling the situation made a stressful problem much easier to deal with. We really appreciate their work and wouldn’t hesitate to recommend SERVPRO when one of life’s unexpected events happens.

Mary Elizabeth Jackson
about 2 months ago

We had water damage from an upstairs shower come down to the kitchen below. Serve Pro came out as soon as they could and helped with every step along the way. Dorian and his team are the best!

M M
3 months ago

Quick summary: My ceiling tiles started to collapse suddenly and the space above was full of mouse-refuse in a 60s-built home. Small house full of kids and health conditions that made the mouse and air situation quite urgent! Job got done just a few hours after my call--house is safe for habitation and we have a plan to deep clean later. 10/10. Ty, Dorian and team!!!! Details (sorry, I talk a lot, but I think it helps if you hear the whole story): Best, quickest emergency service and cleaning! I was in such a panic over my suddenly collapsing ceiling tiles and the mouse debris that was raining down... (must have been so so many years worth. Our house is from like the 60s?) I didn't know what caused it and had no ability to deal with the dust and refuse safely. It was pretty much snowing mouse you-know-what 😭 I have two small kids, a very small house, and other health concerns that made this incredibly urgent to me... Didn't know who to call, looked at several websites and was concerned about their professionalism, and then remembered who handled the recent flooding at my parish (Our Lady of the Lake in Hendersonville). I can't tell you how kind and quick they were. Didn't downplay my concerns or make me more worried than I already was. Just listened, gave me options and pricing, and showed up after business hours to make sure my home was safe for the kids again in just a few hours!!! They had to fully finish removing every dusty, disgusting ceiling tile, cleaning as they went, and cover the room and contents to prevent further dust spread. They are still helping me plan for the following deep clean of my carpeting and couches, and I'm so grateful for their cool heads and air safety management. I think the pricing was very reasonable for the labor and machinery required, not to mention the after-hours nature of the emergency, and will happily do business with them again. I just did not have the ability to properly and safely handle the situation, and they pulled us through it so fast!

Brian Fentress
3 months ago

Ashley McKinnon and his crew were polite, prompt, and went beyond to make sure we were pleased with the project!

Carol Lockert
4 months ago

Great experience. Very respectful and did a great job.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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