Meet Our Team

SERVPRO of Williamsport/Montoursville is your trusted leader in the restoration and remediation industry. We have the training, equipment, and expertise necessary to handle all your water, fire, and mold restoration as well as storm and general cleaning needs. As an independent, locally owned and operated business that has served this area for over 23 years, we care greatly about our community and the people in it. This is our home as well as yours, and we will take care of your property like we would our own. We provide 24-hour emergency service as needed, and we are dedicated to responding quickly to all your commercial or residential needs- no matter how big or small!

Ben Kimble has been Owner & Operated of SERVPRO of Williamsport/Montoursville and Lewisburg/Selinsgrove for over a decade. He is certified by the Institute of Inspection Cleaning and Restoration in Water Removal Technician. His experience at managing multiple crews in an efficient manner makes our SERVPRO services top of the line in the Industry. He is heavily involved in everyday operations of the business and is dedicated to servicing our customers.

Koby Printzenhoff is General Manager for both of our franchises! With several years of experience, Koby has added so much value to our team with his ambition, drive, and knowledge. His certifications include IICRC certifications in Applied Structural Drying (ADS), Water Damage Restoration Technician, Trauma and Crime Scene Technician, Applied Microbial Restoration, Lead Paint, as well as a certification for Successful Subrogation I for claims, among others. We're very proud to have him as a big part of our expanding business!

Shawn Karschner is our designated Senior Mold Project Manager among many other hats he wears with his 18 years of experience at SERVRPRO of Williamsport/Montoursville along with over a decade of previous experience in the Insurance Industry. He is certified by the Institute of Inspection Cleaning and Restoration as a Water Damage Restoration Technician and Applied Microbial Remediation Technician. Shawn served as our Continuing Education Class Instructor and provides most of our Mold Remediation Estimates and Services.

Ben is our Business Development Manager and Fire Sales Manager for our two franchises. He adds over 20 years of local business experience in advertising, marketing, and business relations to our team. He is IICRC certified in Fire Smoke & Odor Restoration. His focus on the customer first mentality and professionalism bring our team and our customers a tremendous value helping them thru the complicated fire restoration process.

Ryan Snook is our Reconstruction Manager and comes with several years of experience operating his own successful construction company locally. He brings a tremendous value to our reconstruction department restoring our customers properties back to "preloss" condition.

Assistant Project Manager, Restoration Supervisor 4

Tim is one of our most experienced restoration supervisors. He's been in the restoration industry for many years and takes pride in being very detailed on all his assigned jobs for home and business owners. He's a huge value to our team.

Alex Taylor is one of our Restoration Supervisors and designated carpet cleaning project manager for SERVPRO of Williamsport/Montoursville. He has many years experience and is certified by the Institute of Inspection Cleaning and Restoration as a Water Removal Technician. He also specializes in our professional carpet cleaning and enjoys working with our customers.

Restoration Supervisor 3

Restoration Supervisor 2

Restoration Supervisor 2

Eric is a our most vibrant personality Restoration Technicians with several years of experience in construction and flooring industries. Owning his own successful business and servicing customers for many years.

Carla is the first friendly comforting voice you here when you call our office. She's our dedicated receptionist and office assistant to the hundreds of moving parts of the restoration industry. She's professional and a great bubbly addition our team needs to keep us going. :)

Brenda is our office manager and assigned "Mom" looking after all of the team members with her vast experience of almost 20 years here at SERVPRO. She handles hundreds of duties in dozens of areas and we know, if anyone knows, Brenda knows :)

Lauren is our dedicated Job Coordinator among many other responsibilities. She helps keep our hundreds of jobs per year processed efficiently according to all guidelines and requirements. She's the stern attitude our team values working with the insurance companies :)

Britt is our Reconstruction department job coordinator. She's responsible for hundreds of moving parts of our customers reconstruction process of their homes and businesses. She works directly with our vendors, sub contractors, and customers making sure all details are taken care of making the experience as painless as possible.