A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Mercer and Lawrence Counties

Our Google Reviews
(724) 704-8939
4.9
(75 reviews)

Need Odor Removal?

As experts in deodorization, SERVPRO of Mercer and Lawrence Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside your New Castle/Ellwood City/New Wilmington structure. Whether the odor is coming from your home or business, SERVPRO can take care of it as soon as possible. Odors are hard to live with, and they are not pleasing to customers or employees. We are available 24/7. 

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other shortcuts don't work when your odor problem is serious or persistent.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

They were awesome! Better than I expected, will 100% recommend.

Shakara T.
Mercer

All of your people were very nice, and Shawn took the time to answer all my questions completely and gave further suggestions regarding my mold problem. 

Elizabeth V.
New Wilmington

We called them for a carpet cleaning service and I have to admit my husband and I were impressed with their attention to detail. This was our first carpet cleaning in our new home and we would definitely call again. Thanks again!

Amy S.
Greenville

We could not have asked for better service after our building caught on fire. The process was made very simple by SERVPRO and they even worked with our insurance company to make sure we were covered.

Danny G.
Hermitage

From the moment I called SERVPRO they led a very clear and professional approach. All of the crew members were polite and walked me through every step of their process after our basement flooded. 

Jenny W.
Hermitage

Very thankful for the team at SERVPRO! They were fast, professional, and very polite. 

Ryan R.
Mercer

We called SERVPRO after our house caught on fire following a grilling incident. They were quick to respond, caring in a stressful situation & knowledgeable throughout the cleanup and restoration process. We are grateful for Andrew Dobson & the entire SERVPRO team.

Anne B
Sharpsville

Very Professional! Great attention to detail and all around great service!

Kristen D.
Sharon

SERVPRO knows what they’re doing when it comes to water damage restoration. If I am ever in need I know they are ready to help.

Mike Bacon
Boardman

About Us

SERVPRO® of Mercer and Lawrence Counties: Your Restoration Experts

At SERVPRO® of Mercer and Lawrence Counties, we bring peace of mind during life’s toughest moments. Whether it’s a flooded home, a fire-damaged business, or mold mitigation, our highly trained team responds quickly to restore your property and minimize disruption, making it "Like it never even happened."

Led by James, Andrew, and Katie Dobson, our family-owned business combines local commitment with industry expertise. Andrew, an IICRC-certified Master Restorer and instructor, ensures our team is equipped to handle any challenge, from water and fire damage to air duct cleaning and mold remediation.

We take pride in serving Western Pennsylvania and Northeast Ohio with compassion, quality, and the industry’s highest standards. Whether it’s a small household cleanup or a large-scale commercial restoration, our team is ready to help 24/7.

About Our Owners

Owners James Dobson and Andrew and Katie Dobson partnered to be the best restoration specialists in their territories and within the SERVPRO franchise system. Andrew and Katie have two children, their daughter, Quinn and son, Noah. Andrew graduated from Warren G. Harding High School and has a Bachelor of Science degree from Kent State University. Andrew also holds more than 15 certifications with the Institute of Inspection Cleaning & Restoration Certification (IICRC) and has achieved advanced designations in the cleaning industry’s highest technical designation, IICRC Master. Andrew currently holds the following advanced designations: Master Water Restorer (MWR), Master Fire & Smoke Restorer (MSR) and Master Textile Cleaner (MTC). Katie graduated from Champion High School and has a Bachelor of Arts degree with a focus on Communication Studies, Journalism and Visual Design from Kent State University.

James P. & Andrew J. & Katelyn A. Dobson
James P. & Andrew J. & Katelyn A. Dobson
Owners of SERVPRO of Mercer and Lawrence Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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