Emergency Water Extraction & Structural Drying Services

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SERVPRO of Carbondale / Clarks Summit / Old Forge
Our Google Reviews
(570) 235-1646
4.7
(94 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
94 Reviews
4.7
Leave Us A Review
Kerrie Campbell
3 days ago

Edwin and his team were extremely professional and provided excellent service. I high recommend Servpro. Thank you so much guys.

Keirsten Campbell
4 days ago

Edwin and his team were nothing but professional, kind, and went above and beyond for me. I could not recommend them enough!!

Brandi Green
4 days ago

E3 and his team did in fact serve and they were definitely pros!

Rosanne Arpino
6 days ago

I had the pleasure of working with Cody from SERVPRO, and I couldn’t be more appreciative of his professionalism and honesty. Cody was extremely courteous and thoughtful from the beginning. He even let me know he was running a little late, which I appreciated. I had some concerns about a possible mold issue after a tenant improperly operated an AC split unit at extremely cold temperatures, so I was understandably worried about what we might find. Cody took the time to assess the situation and was completely honest with me. He assured me that there was no mold present and explained that there was some residual material on the wall, but nothing that required unnecessary remediation. He recommended that I consult an HVAC company to address the underlying issue. What impressed me most was that Cody never tried to create a problem or sell me a service I didn’t need. His honesty, professionalism, and straightforward approach were greatly appreciated. Thank you, Cody, for your time, expertise, and integrity. SERVPRO should be proud to have someone like you representing the company!

Mary Beth Cassidy
10 days ago

Excellent work from Cody, project manager Edwin the best, and techs Brodie, Rory, Frank, Logan, and Ben. Our house had major fire damage; they came in and did a fantastic job. Can't thank them enough, and also Penny, very professional.

Laurie Sutter
13 days ago

I would like to give Anthony a 5 star rating out of 5 he is very considerate trustworthy responsible and great worker would recommend him to everyone

JP LAM
20 days ago

We were very happy to deal with servepro team of Walter Hernandez and Kyle. Both men were well knowledgeable about the job that needed to be done and performed the job with perfection. They cleaned, tore out the plywood, insulation and Sheetrock desposed of it properly. Wiped everything down with the micro solution, vaccum up all dust and dirt, ran dehumidifiers in closet crawl space and garage, air blowers. Explained everything in detail took pictures of everything to document. Walter and Kyle should be commended. We’d like them to finish the job if possible.

Shirley Hyland
21 days ago

Thank you Servpro for a job well done. Thank you to the 2 gentleman that came out in such a short notice and did a fantastic job. They were very polite and professional. Very impressed with the great clean up. This company deserves a 10 star!!! I will recommend you to everyone!!!

Kenny Whittaker
2 months ago

Sean and his guys cleaned up a flood I had in my basement. They were prompt, professional, and communicative. Would certainly use them again

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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