A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Lane County

Our Google Reviews
(541) 741-7925
4.9
(102 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

At work, there was a bit of a mess with the bathroom from a customer and it was beyond our team's abilities. Thank you to this crew for their excellent and quick work. 

Monica H.
Pleasant Hill

We had some fire damage in our building due to nearby wildfires and lingering soot and smoke damage. The crews did a great job cleaning and were incredibly nice and professional. 

David F.
Pleasant Hill

When we had a pipe break we were in desperate need of a trustworthy team to help. SERVPRO of Springfield was able to come out and got us clean and restored ASAP. 

Maggie D.
Cottage Grove

Huge thank you to the whole team and crew for their incredible work and help cleaning up a mess at our local school. 

Lilly H.
Creswell

Thank you for the work helping when my mom's house needed help. I hope I never need to use you again, but if I do, I know who to call. 

Katie C.
Cottage Grove

They were incredibly good at communicating with us about the process of the job and the progress as things went. Thank you for your help! 

Stephanie H.
Creswell

Every team member I worked with at SERVPRO  provided top-notch service. I hope I don’t have to call them again, but I will definitely tell everyone about their quality and service. SERVPRO made this process quick and simple. 

Kate M.
Springfield

I would recommend this team to anyone needing water damage-related services.

Tommy V.
Springfield

They worked quickly and quietly and were professional. Their clean-up after they competed their work was top-notch. We highly recommend SERVPRO. 

Amy G.
Springfield

About Us

SERVPRO of Springfield / East Lane County is under the new ownership of Jordan Katz and Benjamin and Lisa Sussman. Jordan and Ben bring their years of experience in the construction industry to the franchise, and Lisa brings her expertise in communications and public relations to the team. Their success comes from putting the needs of their customers first and from creating the best customer experience for all the people they proudly serve.  

“We believe in being kind, honest, and always doing the right thing. When you focus on doing good work, taking care of your customers and employees, and giving them the best service, you possibly can, the rest tends to fall into place.” Owner, Lisa Sussman 

SERVPRO of Springfield / East Lane County is a full-service restoration and construction provider. Our team is highly trained and certified in property damage restoration by the Institute of Inspection Cleaning and Restoration Certification (IICRC).  

We specialize in cleaning and restoring residential and commercial properties after a fire, smoke, or water damage. We also provide crawl space inspections and are trusted leaders in mold mitigation and remediation. Additionally, we offer a full range of specialty cleaning services that go beyond the scope of a traditional cleaning service.  

When the damage is extensive, we can oversee a full range of building and reconstruction services, providing our customers with one convenient person managing the entire restoration from start to finish. You can trust us to restore your damage, “Like it never even happened.”  

SERVPRO Flag
Benjamin M. Sussman, Jordan J. Katz

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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