Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Greater Broken Arrow
Our Google Reviews
(918) 250-2300
4.7
(15 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
15 Reviews
4.7
Leave Us A Review
Keith Holmes
about 1 month ago

We had a water leak that warped wood floor in kitchen and living room, everybody involved was very professional and focused on helping us. When they initially showed up they had dehumidifiers and fans to dry up the water. Both Will and Jerry listened to our concerns and both communicated what was going on which helped alleviate our concerns in a very stressful situation. We wholeheartedly recommend them and will spread the word on how good they are.

Melinda Hall
about 1 month ago

Cory, Cortez, Will (the dispatcher),and Tiffany. All of them are great! We appreciate the professional, fast and courteous service. Thank you!

Senait Assefa
3 months ago

I recently had house repairs, restoration and flooring installation services from SERVPRO of South Tulsa. The experience was awesome. Mr. Malone and the SERVPRO team were great. Mr. Malone went above and beyond to bring the best people and companies (MZD Construction and Broker Carpet and Flooring. LlC.) for the work. Brandon Short, the owner of Broker Carpet and Flooring company was super. Brandon helped me with every step of the way to choosing the best Vinyl, VPL., and Carpet and color for my kitchen/dinning room, living, and bedroom, respectively. Mr. Short's crew, Miguel the elder, Miguel and Richy did an amazing job on Flooring and Carpeting work. Miguel Zarate the owner of MZD Construction company ( and Barvolo) did an excellent job on wall reparing, painting, and trimming. Mr. Malone took his time and made it all possible in such a coordinated fashion. I am thankful for the service I received from the entire SERVPRO Team of South Tulsa. Senait

Sandra Walker
4 months ago

Parker, Antonia, Cortez and Jerry Shaffer were amazing to work with. They were on time and professional. They came when they said they would and did the work they promised. They helped with the water, mold remediation and clean-up.

Drake Ward
4 months ago

If you’re looking for a quick response and quality care to handle your disaster restoration or cleanup, look no further than Servpro of Greater Broken Arrow. Very thankful for them and you will be too, give them a call.

Cynthia Alexander
7 months ago

I had an outstanding experience with Servpro while they were working on my rental property. From the very beginning, their team was professional, responsive, and incredibly thorough. They communicated clearly throughout the entire process and made sure every step of the job was handled properly. The crew showed up on time, kept the property clean during the work, and completed the repairs with excellent craftsmanship. They also worked efficiently with the insurance process, which made things much easier for me as the property owner. What really stood out was their attention to detail and commitment to getting the job done right. It's clear they take pride in their work and genuinely care about their customers. I would absolutely recommend Servpro anyone needing restoration or reconstruction services. Great team, great communication, and great results.

Chris Mathuri
about 1 year ago

You simply can’t fake showing up—and Chandra at Servpro proves that time and time again. Every single time a customer calls, she’s there immediately, no hesitation. Her commitment to showing up and being present is unmatched. Beyond her incredible responsiveness, Chandra is one of the most genuine, kind-hearted people you’ll ever meet. She brings an amazing level of care, intentionality, and customer focus to everything she does. She’s also a fantastic team player with a deep passion for her community, and it truly shows in her work. I have zero hesitation recommending Chandra and Servpro for any of your restoration needs. You’ll be in excellent hands.

Uncle Mike
about 1 year ago

I had a great experience working with Chandra from SERVPRO Restoration. From the start, she was professional, responsive, and incredibly knowledgeable. She guided us through every step of the restoration process with clarity and care, making a stressful situation feel much more manageable. Her attention to detail and commitment to quality service were evident throughout the project. It’s clear she genuinely cares about her clients and takes pride in her work. I highly recommend Chandra and the SERVPRO team for anyone in need of reliable and efficient restoration services!

Shannon Agent
over 1 year ago

Chandra is with you every step of the way. She makes the process easy. She is knowledgeable and really goes the extra mile to make sure the job is completed to satisfaction.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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