
Meet Our Team
All it takes is one call to SERVPRO of Toledo West. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Our Crew, team member at SERVPRO of Toledo West]()
Our Crew
SERVPRO Team Fosdick
Your Local Leader in Restoration and Cleaning Services
When disaster strikes—whether it’s a burst pipe, fire damage, or a biohazard emergency—SERVPRO Team Fosdick is ready to respond 24/7, 365 days a year. We proudly serve both commercial and residential clients, delivering expert services in water and fire damage restoration, mold remediation, storm recovery, biohazard and trauma cleanup, general cleaning and disinfection, as well as full construction and rebuild solutions.
Our highly trained team, which includes many technicians certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), approaches every job with professionalism, urgency, and care. At SERVPRO Team Fosdick, we believe that expert training, timely communication, and first-class service are essential to providing the highest level of customer satisfaction.
Whether you’re managing a large commercial loss or facing damage at home, you can count on our team to help make it “Like it never even happened.”
![Michal Fosdick, team member at SERVPRO of Toledo West]()
Michal Fosdick
Michal Fosdick is the President and Owner of SERVPRO Team Fosdick, leading one of the region’s largest multi-franchise operations serving the Cleveland and Toledo areas. Michal began her journey with SERVPRO in 1996 with the Barberton/Norton location and has since expanded her franchise group significantly, driven by her passion for excellence and a commitment to building strong, lasting relationships with clients and partners.
Her family-focused ownership style has fostered a collaborative culture and strong work ethic throughout the organization, empowering her teams to consistently deliver exceptional results. Outside of work, Michal is an avid sports fan—especially of the Cleveland Cavaliers—and enjoys attending concerts across all genres. Her energy, vision, and dedication continue to fuel Team Fosdick’s growth and success.
![Dennis Fosdick, team member at SERVPRO of Toledo West]()
Dennis Fosdick
Dennis Fosdick, Owner and Vice President of SERVPRO Team Fosdick, brings more than 20 years of construction and operational expertise to the restoration industry. With a strong background in leading high-performing teams and building successful businesses, he plays a key role in guiding SERVPRO’s operations across 13 franchise territories. Dennis focuses on delivering innovative restoration solutions, maintaining operational excellence, and ensuring reliable service for commercial, industrial, and residential clients.
Outside of SERVPRO, Dennis is a dedicated family man and avid golfer who enjoys spending time with his loved ones. His passion for teamwork, integrity, and building lasting relationships carries through both his professional and personal life, helping strengthen SERVPRO Team Fosdick’s culture and reputation.
![Melanie Fosdick, team member at SERVPRO of Toledo West]()
Melanie Fosdick
Melanie Fosdick serves as the Director of Administration for SERVPRO Team Fosdick, bringing over a decade of experience in operational management and administrative leadership. Known for her ability to bring structure and clarity to fast-paced, high-stakes environments, Melanie plays a key role in streamlining internal processes, supporting cross-functional teams, and ensuring smooth project execution from intake to closeout.
She is passionate about team development, effective communication, and delivering exceptional service to clients and partners. Her keen attention to detail and strong commitment to accountability drive both day-to-day efficiency and long-term organizational growth.
![Randy Domain, team member at SERVPRO of Toledo West]()
Randy Domain
Randy Domain is a Partner at SERVPRO Team Fosdick, bringing extensive experience and leadership to the organization. With a strong background in business operations and team development, Randy plays a pivotal role in guiding strategic initiatives, supporting growth, and ensuring that the company consistently delivers exceptional results for its clients and partners.
As a hands-on leader, Randy is deeply committed to fostering collaboration across departments and maintaining a culture of accountability and excellence. His dedication to both the team and the community reflects the values that drive SERVPRO Team Fosdick’s success and long-standing reputation in the restoration industry.
![Albert Atkins, team member at SERVPRO of Toledo West]()
Albert Atkins
Albert Atkins serves as the Director of Strategic Partnerships at SERVPRO Team Fosdick, which operates 13 franchises across Ohio.
Since joining the company in 2019, Albert has led efforts in community engagement, territory development, information technology, and digital media strategy. He plays a key role in strengthening relationships with clients, partners, and organizations across the region.
With a professional background in construction, real estate ownership, and property management, Albert brings a well-rounded perspective to helping clients recover from property damage and emergencies—whether at home or in the workplace.
![Andrew Meyer, team member at SERVPRO of Toledo West]()
Andrew Meyer
Andrew Meyer is the Director of Mitigation Services for SERVPRO Team Fosdick, bringing over a decade of experience in restoration and operations leadership. He specializes in large-loss response, franchise growth, and the development of high-performing field teams.
With a background in business administration, Andrew has successfully overseen multi-location operations, coordinated complex storm responses, and implemented systems that enhance efficiency, accountability, and cross-department collaboration. His leadership continues to drive operational excellence across the organization.
![Kym Gibson, team member at SERVPRO of Toledo West]()
Kym Gibson
Kym Gibson serves as the Human Resources Manager at SERVPRO Team Fosdick, bringing over 25 years of experience in both the manufacturing and service industries. Since joining the team in 2022, she has been instrumental in fostering a culture of engagement, collaboration, and continuous improvement.
Kym is deeply committed to employee development, leading training initiatives and promoting personal growth opportunities that support both individual and organizational success. She also oversees performance management, recruitment, benefits administration, and policy alignment—ensuring a positive, compliant, and productive workplace environment.
![Sharon Pelkey, team member at SERVPRO of Toledo West]()
Sharon Pelkey
Sharon Pelkey has served as the Office Manager for SERVPRO Team Fosdick since 2021. She plays a key role in coordinating communication and workflow across departments, helping manage projects from the initial call through to completion. With a strong background in customer service, Sharon is dedicated to ensuring that each job is handled with compassion, clarity, and efficiency.
Her attention to detail and ability to streamline processes help keep the team organized and responsive. Outside of work, Sharon enjoys spending time with her rescue Lab, Elly—who keeps her busy with endless games of fetch and a demand for treats that rivals most humans.
![Jeremy West, team member at SERVPRO of Toledo West]()
Jeremy West
Jeremy West is the Director of Construction for SERVPRO Team Fosdick, bringing 28 years of experience in construction, including 18 years in insurance restoration. He leads reconstruction efforts with a focus on quality, timelines, and seamless coordination between mitigation and rebuild services. Jeremy’s leadership ensures that each project—from minor repairs to large-scale rebuilds—is completed efficiently and to the highest standard.
Outside of work, Jeremy is an avid golfer and competes in at least ten 5K races each year. He lives in Michigan with his two children, ages 9 and 13, and proudly holds the distinction of being the only SERVPRO Team Fosdick employee based in the Wolverine State. Go Blue!
![Tiggie Beans, team member at SERVPRO of Toledo West]()
Tiggie Beans
Tiggie Beans, Fire Project Manager was born and raised in Beach City—where there’s neither a beach nor a city—Tiggie grew up on her family farm and carries that strong work ethic into everything she does. With more than 17 years of experience in mitigation and restoration, her true passion lies in the Fire division.
During Hurricane Ida, Tiggie played a significant role in the recovery efforts at Dow Chemical in Louisiana, helping restore critical operations in the wake of disaster.
Outside of work, Tiggie enjoys spending time with her best friend—her husband—and embracing her love of the outdoors. Though city-based, she has created her own mini farm at home, blending her roots with her current lifestyle.
What our
customers are saying
Can’t say enough about the great job Annette Volz did. She was professional, thorough, attentive to detail. She and her team worked diligently and I’m delighted with the results. Also want to add that Annette’s friendliness and helpfulness put me at ease.
Dean Miller at Servpro of Toledo West takes the time to explain everything in detail during one of the most difficult times an insured can have. He is so knowledgeable and kind, and he made a difficult time not so hard.
The ENTIRE ServPro Team was truly amazing, especially Annette, she was an absolute GEM. They all went above and beyond to ensure a safe, timely and thorough remediation of our home that suffered a house fire. Dean was a fantastic communicator, with regular updates. In addition, they were all so very compassionate in working with us during a very difficult time. We highly recommend ServPro and this amazing crew of Annette, Francisco, Juana, Jose, Sergio, Kenneth, Emir , Gaston and Dean.
Serve Pro team showed up over a holiday weekend and worked through the rain tarping a badly damaged roof caused by a huge fallen tree. Folks were professional, efficient, and documented all with photograph which were forwarded to the adjuster. All well done.
We had a huge house fire and The team here got us all fixed and back to shape. A fire is a hard one to navigate but John Keeler and his team did a fantastic job at helping us through it all. We would recommend them to anyone who needed their services they did a spectacular job. We are thankful for each and every single one of them who helped us ❤️❤️❤️
I cannot say enough good things about this company. As anyone who has experienced water damage knows, this was stressful and not something we had experienced before. John Keeler, project manager, worked tirelessly, was responsive to all of my questions and concerns, listened and followed through with everything , even the smallest details, sending qualified, professional men who completed the job above and beyond our expectations. If we could give more than 5 stars we would.
John Keeler and his crew were exceptional. Quality work and attention to making the repairs flawless. Job site kept clean, important when dealing with bathroom repairs. We were very pleased. Thank!
This company is the real deal. Between Josh and Chris the team is amazing! The job they did from start to finish and the end result isspectacular. No need to call anyone else. Thank you, Servpro team!
We had a water leak in February of 2025. I left a detailed review and it never registered so I am writing one again. For demolition, N athan was the project manager. He and his crew got everything torn out and ready for the reconstruction crew to come in. Nathan was great to work with. His crew draped the area with plastic to keep dust at a minimum while tearing out the damaged wall, cabinet and floor. They all worked professionally and with respect to us and our home. Zac was our project manager for reconstruction. He was fantastic to work with. He made sure to answer each and every question we had throughout the rebuild. John and his crew did most of the actual reconstruction. He took time and did things 'the right way'. We were very pleased with his construction and finish work. Roger did drywall and paint. He did a great job as well. Tony replaced the tile backsplash and did a beautiful job. We couldn't have asked for a better reconstruction crew. What impressed us the most was that this crew carefully removed our quartz countertops, backsplash edging, and bar without cracking or scratching it anywhere! They then replaced it after they installed the new cabinets. We appreciated not having to purchase new ones. The entire kitchen was rebuilt and when finished, they had restored it back to it's original state only now it was brand new! We are so thankful that we hired this ServPro location and thankful for the crew they sent. We can't sing enough praises for Nathan, Zac and their crews for fixing a horrible mess in a timely manner. You guys are "the best"! Highly recommend!!
About Us
SERVPRO of Toledo West, part of SERVPRO Team Fosdick
Faster to any disaster. From large to small, we can handle it all!
Our Expansive Presence
Headquartered in Ohio, SERVPRO Team Fosdick is ranked in the top 5% of SERVPRO owner-operators nationwide. With 13 franchises strategically located across Toledo, Cleveland, Mentor, Akron, and Mansfield, we are uniquely positioned to respond quickly and effectively to emergencies of any size.
Our network includes over 60,000 sq. ft. of warehouse space in Medina, Toledo, and Mentor, ensuring rapid deployment of specialized equipment and crews. Backed by 100+ IICRC Certified and ICRA Trained experts and a proven track record of 10,000+ completed restorations, we deliver unmatched experience, speed, and reliability.
Who We Serve
Our expertise spans a wide variety of industries and environments, including:
- Office Buildings
- Medical Facilities
- Manufacturing & Distribution Centers
- Apartments & Condominiums
- Schools & Universities
- Municipal Facilities
- Retail & Restaurants
- Hotels
- Homes
- Churches
From high-rise commercial properties to residential neighborhoods, we have the scale and capability to restore, rebuild, and recover—no matter the challenge.
Emergency Mitigation & Restoration Services
We provide 24/7 rapid response to get our clients back on track—minimizing downtime and disruption. Our full-service capabilities include:
- Water & Storm Disaster Response
- Fire Damage, Emergency Board-Ups & Content Cleaning
- Commercial Mitigation & Restoration
- Mold, Lead & Asbestos Remediation
- Biohazard & Trauma Cleanup
- Comprehensive Reconstruction & Rebuild Services
- Total Restoration: From Repair to Rebuild, We’ve Got You Covered
With an A+ business rating, clients can count on SERVPRO Team Fosdick for quality, safety, and trusted service.
Community Commitment
We believe in more than just restoration—we believe in rebuilding communities. Through our Community Building Block program, we proudly support and celebrate the neighborhoods we serve. Key initiatives include:
- Everyday Hero Award – Recognizing first responders and community leaders.
- Home Court Advantage – Court refurbishment projects in partnership with the Cleveland Cavaliers.
Partnerships & Recognition
We proudly partner with leading organizations across Ohio, including:
- Cleveland Cavaliers, Cleveland Monsters & Cleveland Charge
- University of Toledo
- Toledo Mud Hens & Toledo Walleye
- Lake Erie Crushers
These partnerships strengthen our community impact and highlight our role as trusted restoration experts for both residential and commercial needs.
Who We Are
Founded in 1996 and proudly woman-owned, SERVPRO Team Fosdick has grown into one of the most respected and reliable restoration teams in the Midwest. With deep roots in Ohio and a proven reputation for excellence, we are committed to restoring not just buildings—but also peace of mind.











