A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of The North Coast

Our Google Reviews
(216) 221-3333
4.8
(185 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Outstanding response, outstanding customer service, everything you could ask for in a home emergency situation. We had a high pressure pipe burst in our basement, soaking a large storage shelf area and leaving 1"-2" of standing water in half the finished basement. SERVPRO of the North Coast was our second call (after a plumber!) and they were here with a full crew in a little over an hour. They went right to work and stayed with it until the standing water was gone and water-damaged items were inspected and removed to their truck. Dehumidifiers and fans were installed throughout the basement and over the next five days (weekend included!) they came and checked the basement and made necessary adjustments. We can't say enough about the SERVPRO crew members that came to our rescue---prompt, polite, hard working and knowledgeable. A great company with great folks. Thanks!

Rick & Sue M.
Elyria

Brandon was very professional. His work ethic was truly represented by the great work he did. Will highly recommend SERVPRO to everyone I encounter!

Sammy S.
Elyria

Carol L was very pleasant to speak to on the phone and was able to answer all of our concerns. Thank you for the great service!

Craig L.
Elyria

On time, respectable, and quick work! Excellent job, Brandon was a expert, very organized and professional! Hopefully I don’t have too, but if the basement floods, I will call again!

Joseph G.
Cleveland

Thank you SERVPRO for getting rid of the mold damage in my lower level of my home. Sam made sure all the equipment was nice an organized. Sam took his job very seriously and his professionalism was outstanding.

Jerry H.
Lorain

Excellent customer service! Carol was friendly, professional, and extremely helpful. A pleasure to work with!

Judy C.
Cleveland

Brandon Bracy did a great job helping me

Kristopher DuBose
Cleveland

Please pass on to all SERVPRO of the North Cost personnel that my wife and I are very grateful to all of you for all of your great work.  With any luck, I will never have to call you again, but should such any similar event occur, your organization will be first on my list.  If any friend or neighbor of ours should suffer any similar event, I will be most happy to give them your name.  I will be filling out a Traveler’s Insurance customer survey and will be certain to include your company as a very satisfactory factor in the insurance claim.  If you need for me to fill out any survey on your behalf, I will be most happy to give you the highest rating.

John Ruane
Cleveland

I highly recommend SERVPRO of the North Coast - Dan has been really great to work with. I appreciate all the help they have given me with a fire situation at my office.

Andrea K.
Cleveland

About Us

Since 1977, SERVPRO of the North Coast has operations in Cuyahoga County and Lorain County in Ohio. In its first year, the business started with one employee and one truck. From 1981 to 1984, SERVPRO of The North Coast became the largest SERVPRO franchise in the county and continued to grow to become one of the premier restoration companies in Northeast Ohio. 



In 2018,  SERVPRO of the North Coast was purchased by the current ownership group consisting of Michael Spence, Kenneth Parker, Ronnie Pack, Daniel Russell, and Nate Hinders. Since the purchase of the business, we have more than tripled annual revenues and become one of the leading Disaster Restoration Companies in the state of Ohio. Along with 6 franchises in Columbus, Ohio,  SERVPRO of the North Coast gives us the capability to provide disaster recovery services on a moment's notice to nearly 75 percent of the state.

SERVPRO of the North Coast understands the stress and worry that comes with fire or water damage and the disruption it causes your life at home or in your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

If you would like to schedule service for your home or business, please call today!

Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Kenneth N. Parker, Ronnie D. Pack, Michael R. Spence, Nathan P. Hinders
Owners of SERVPRO of The North Coast

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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