Meet Our Team

SERVPRO Team Fosdick

Your Local Leader in Restoration and Cleaning Services

When disaster strikes—whether it’s a burst pipe, fire damage, or a biohazard emergency—SERVPRO Team Fosdick is ready to respond 24/7, 365 days a year. We proudly serve both commercial and residential clients, delivering expert services in water and fire damage restoration, mold remediation, storm recovery, biohazard and trauma cleanup, general cleaning and disinfection, as well as full construction and rebuild solutions.

Our highly trained team, which includes many technicians certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), approaches every job with professionalism, urgency, and care. At SERVPRO Team Fosdick, we believe that expert training, timely communication, and first-class service are essential to providing the highest level of customer satisfaction.

Whether you’re managing a large commercial loss or facing damage at home, you can count on our team to help make it “Like it never even happened.”

Michal Fosdick is the President/Owner of SERVPRO of Parma/Seven Hills.

Michal began her journey with SERVPRO in 1996, and has since expanded her franchise group to 12 across the Cleveland Toledo areas. Her passion and family-based ownership style has created a strong team culture and work ethic amongst her employees.

Dennis Fosdick is the Vice President of Operations at SERVPRO of Parma/Seven Hills.

Dennis has been with the company since 2000, joining the family business and following his mom's footsteps. Dennis oversees the day to day operations of our crews across 12 franchises in Northeast Ohio.

He has traveled across the country to help those in need, and puts his whole heart into caring for the community around him.

Melanie Fosdick serves as the Director of Administration for SERVPRO Team Fosdick, bringing over a decade of experience in operational management and administrative leadership. Known for her ability to bring structure and clarity to fast-paced, high-stakes environments, Melanie plays a key role in streamlining internal processes, supporting cross-functional teams, and ensuring smooth project execution from intake to closeout.

She is passionate about team development, effective communication, and delivering exceptional service to clients and partners. Her keen attention to detail and strong commitment to accountability drive both day-to-day efficiency and long-term organizational growth.

Albert Atkins serves as the Director of Strategic Partnerships at SERVPRO Team Fosdick, which operates 13 franchises across Ohio.

Since joining the company in 2019, Albert has led efforts in community engagement, territory development, information technology, and digital media strategy. He plays a key role in strengthening relationships with clients, partners, and organizations across the region.

With a professional background in construction, real estate ownership, and property management, Albert brings a well-rounded perspective to helping clients recover from property damage and emergencies—whether at home or in the workplace.

Andrew Meyer is the Director of Mitigation Services for SERVPRO Team Fosdick, bringing over a decade of experience in restoration and operations leadership. He specializes in large-loss response, franchise growth, and the development of high-performing field teams.

With a background in business administration, Andrew has successfully overseen multi-location operations, coordinated complex storm responses, and implemented systems that enhance efficiency, accountability, and cross-department collaboration. His leadership continues to drive operational excellence across the organization.

Chris Bougher is the Mitigation Operations Manager at SERVPRO of Parma/Seven Hills.

Chris has been with us since 2010. He first started as a Project Manager, and then moved into his role of Mitigation Manager. Chris is IICRC certified in water damage restoration.

When asked what he likes most about working at SERVPRO his reply was, “Working with the team.” Chris makes sure that no matter what kind of disaster affects your home or business, it is handled quickly and with great care.

Kym Gibson serves as the Human Resources Manager at SERVPRO Team Fosdick, bringing over 25 years of experience in both the manufacturing and service industries. Since joining the team in 2022, she has been instrumental in fostering a culture of engagement, collaboration, and continuous improvement.

Kym is deeply committed to employee development, leading training initiatives and promoting personal growth opportunities that support both individual and organizational success. She also oversees performance management, recruitment, benefits administration, and policy alignment—ensuring a positive, compliant, and productive workplace environment.

Sharon Pelkey has served as the Office Manager for SERVPRO Team Fosdick since 2021. She plays a key role in coordinating communication and workflow across departments, helping manage projects from the initial call through to completion. With a strong background in customer service, Sharon is dedicated to ensuring that each job is handled with compassion, clarity, and efficiency.

Her attention to detail and ability to streamline processes help keep the team organized and responsive. Outside of work, Sharon enjoys spending time with her rescue Lab, Elly—who keeps her busy with endless games of fetch and a demand for treats that rivals most humans.

Jeremy West is the Director of Construction for SERVPRO Team Fosdick, bringing 28 years of experience in construction, including 18 years in insurance restoration. He leads reconstruction efforts with a focus on quality, timelines, and seamless coordination between mitigation and rebuild services. Jeremy’s leadership ensures that each project—from minor repairs to large-scale rebuilds—is completed efficiently and to the highest standard.

Outside of work, Jeremy is an avid golfer and competes in at least ten 5K races each year. He lives in Michigan with his two children, ages 9 and 13, and proudly holds the distinction of being the only SERVPRO Team Fosdick employee based in the Wolverine State. Go Blue!