About Us
SERVPRO of Central Cincinnati is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
Husband-and-wife duo, Julie and Tony Roberts, and their business partner Mike Parsons, acquired SERVPRO® of Central Cincinnati in November 2023, but their franchise ownership journey began nearly two decades ago when they started SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties in Kentucky. The trio were friends long before they were franchisees.
Tony and Mike grew up with each other and attended college together at University of Kentucky. The three of them grew such a passion for the SERVPRO industry that they decided to share it with each other. They now operate nearly a dozen franchises across Indiana, Kentucky, and Ohio.
Julie and Tony Roberts, and Mike Parsons, were once named the 2017 Kentucky SERVPRO Franchise of the Year! With over 25 SERVPRO’s throughout Kentucky, this was an extreme honor.
The owners' acceptance speech included this quote: "Our team worked through storms and burst pipes working long hours to bring our customers the best service possible. We have a dedicated team of office, production, and marketing members that work tirelessly throughout the year to make our franchise shine!"
Our owners were congratulated by other SERVPRO franchises at the awards meeting and were grateful to have won such a prestigious honor from the best in the business!
SERVPRO of Central Cincinnati understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life and home or business. Our goal is to help minimize this interruption and quickly make it "Like it never even happened."
SERVPRO of Central Cincinnati specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage, and can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Central Cincinnati.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- OSHA - 30-hour General and/or Construction Industry Training Program
- IICRC Certified Firm
- HST - Health and safety Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OCT - Odor Control Technician
What our
customers are saying
The only negative thing I would say is that I didn’t use them sooner! Josh Kinnett has been over the top with communication, and service. All of the individuals I’ve dealt with at this ServPro have been more than accommodating. They are very empathetic, and respect the urgency of us wanting to return to our home. We will be forever grateful when this process is complete, and even more grateful to ServPro for exceeding our expectations.
From start to finish I was informed on everything. The teams sent out to fix the water damages were all very professional and did a great job. Very happy with the services I received. Highly recommend.
Came home a few nights ago to a completely flooded home. My second floor bathroom pipe had burst and flowed down the wall into my first floor bathroom. Their team of technicians came out and cleaned up the water damage in my home. I could not be more thankful for SERVPRO and their team that cleaned up the water. My home is back like new!
I can’t say enough great things about SERVPRO of Central Cincinnati! From the very first call, their team was professional, responsive, and incredibly reassuring during a stressful situation. They arrived quickly, explained the entire process in detail, and handled everything with care and expertise. The crew was respectful of my home, worked efficiently, and made sure I was updated every step of the way. The results exceeded my expectations — everything looked better than before the damage! It’s rare to find a company that combines top-notch workmanship with such genuine customer service. I would highly recommend SERVPRO of Central Cincinnati to anyone in need of restoration or cleaning services.
Can't go wrong with SERVPRO! Tim McWaters is always a pleasure to work with.
we had a flood in our building from the 3rd floor all the way into the basement and Serv-pro came in the same Saturday night and started the clean-up phase right away. Then perfectly transitioned in to rebuild mode and got our spaces back to new in no time at all. Will definitely be recommending Serv-pro to everyone in the future
Josh and Brian did a fantastic job of taking care of what was needed.