Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of White Plains, New Rochelle
Our Google Reviews
(914) 684-1560
4.9
(35 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
35 Reviews
4.9
Leave Us A Review
Susan Adler
almost 3 years ago

I have never worked with an organization like this one. Everything and everyone was perfect. Our flooded basement was taken care of quickly--immediately in fact, everyone was lovely and helpful, and the work is superior. We are very very grateful.

Prscilla White
about 3 years ago

Very pleased with the SERVPRO team who cleaned my home after some fire damage. The crew was especially careful about handling my possessions but thorough in their cleaning job. Thank you SERVPRO for the professional and pleasant team who worked at my home.

Mike Cournoyer
over 3 years ago

This is a great company to deal with and do do work with. They are very responsive and have a great knowledge of their industry.

Andrew Moore
over 3 years ago

I can't thank ServPro of White Plains enough for their exceptional service in resolving the septic backup issue in my basement. When I called their office in a frantic state, they remained calm and accommodating while assessing the situation and presenting multiple solutions. Freddy and his team were absolute rockstars. They arrived promptly and efficiently communicated the problems and the cleaning process involved. The restoration they performed on our basement bathroom and the affected areas was nothing short of fantastic. Moreover, I found their pricing to be fair and reasonable, unlike the feeling of being ripped off that often accompanies such problems. Thank you again, ServPro of White Plains, for doing such a phenomenal job. I genuinely appreciate your outstanding service you provided.

John Packes
over 3 years ago

Andrew and his team were great. I would highly recommend them. Fast, clean, quality work.

Trevor Jones
over 3 years ago

Andrew turned a horrible experience into a positive one with his help and experience. I cannot say enough good things about how he helped us after the fire. Thank you Servpro and thank you Andrew!

Michael Pinto
over 3 years ago

These guys were the most professional people I ever work with. Stuck to schedule and we’re on time every time the workmanship was excellent I highly recommend using them

Daria J.
almost 4 years ago

Earlier this November while my son was away a hose disconnected from my heating/air conditioning unit which is housed in a closet in his room. As we live in a high rise building, the unit is connected to the plumbing in the building causing a flood in my son’s bedroom. When I called my Allstate Agent, he recommended ServPro of White Plains and New Rochellle. I called ServPro and their engineer, Hiram, was at my condo within a couple of hours. Hiram came in with a crew and immediately torn out the old carpeting and installed industrial de-humidifiers in the room. Later that evening something happened with the circuit breaker which my son fixed but I was concerned about the ServPro equipment in his room and called ServPro again. That night at about 8:30 p.m. Andrew, the construction engineer from ServPro, came to the condo to make certain that everything was in working order. The next day Hiram and his crew removed the damage sheet rock and other damaged items from the room. My condo has very strict “rules” about any construction and/or clean up. The ServPro employees respected this and were very careful to remain within the parameters of the “rules”. For the next week Hiram was here everyday checking on the humidity levels in the room and to make certain all was okay. Amazing service!!!! Andrew came by to see the damage and to get the information he needed to prepare a quote for myself and Allstate. He clearly explained the scope of work for repairing the damage in my son’s room. He also spent the time to measure out the entire condo as I thought that we might replace the floors throughout while they were replacing the floor in my sons room. These guys are unbelievable!!! All ServPro employees saw to it that a bad situation was eased for me and my family. Hiram, Andrew and all of the ServPro crew who came to my condo were extremely professional, friendly and courteous. I would strongly recommend ServPro of White Plains and New Rochelle to anyone who has had damage to their property and wants to deal with real professionals!! Sincerely, Daria J

John L
almost 4 years ago

Great service. Would recommend to anyone.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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