Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO Of South Bronx
Our Google Reviews
(347) 590-9902
4.9
(101 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
101 Reviews
4.9
Leave Us A Review
Ronnie Chen
13 days ago

ABSOLUTELY THE BEST! We had a mold issue that was caused by a hidden leak in our walls and they were extremely fast to come and do the tear down, remediation and clean up to ensure the unit was mold free! I worked with David, he was great - answered all our concerns and questions. Took care of everything for us. Could not recommend enough

Kathy Crispin
about 1 month ago

There was a fire in the apartment above ours which left us with significant smoke & water damage. ServPro was hired by the property owners to assist with the demo of the house & my renters insurance assured me that ServPro was a reputable company that would be able to assist us with the removal of our salvageable & non salvageable belongings. The whole situation was a nightmare but ServPro really did for us what I wouldn’t have been able to do. They packed us out of our apartment, stored everything salvaged into a storage unit & then delivered everything back to us once we got a new place. They were knowledgeable & patient with us, we lost alot of priceless baby items which was really tough on me. Huge thanks to Charles Vercosa, General Manager @ Servpro of South Bronx (Billy too!) they were great with communication on the whole process making it easy for us when it was a very difficult situation. I hope to never have to use them again lol BUT will highly recommend them to anyone that may be in need of their services.

Vladimir Nossachyov
about 1 month ago

Great service! Highly recommend these professionals

Harry Radomski
about 2 months ago

Amazing service and workmanship. Totally reliable.

J Teau
2 months ago

Yes, I use them after a sewer line break flooded my living room and hallway. What a mess. They were quick as lightning. Tore up the entire floor and removed cabinets very quickly. They also removed all rubble on a daily basis. Pretty amazing. Sealed everything up with lots of plastic with zipper doors. I would definitely use them again.

Jason Kaufman
3 months ago

Upstairs shower wrecked our bathroom and the wall of an adjacent bedroom. Our homeowners directed us to ServPro whose small team promptly assessed and documented the damage, laid down paper to protect the floors and plastic sheets to close off the affected rooms, then removed the destroyed materials checking with moisture meters to gauge the extent, and set up fans to dry everything out. They were efficient, neat, and easy to work with.

Thomas McCarthy
4 months ago

Great, fast, professional service

DarleneLemon “DeeEl”
5 months ago

I want to sincerely thank the South Bronx SERVPRO team for the outstanding work they did on my family’s home this month. From start to finish, the crew was not only professional and efficient, but also genuinely personable and respectful of the space and situation. The project manager, Daiber, coordinated everything seamlessly, and the team took the time to thoroughly address moisture concerns using specialized equipment that clearly made a difference. Their attention to detail and commitment to doing the job right gave me real peace of mind during an important transition for our family. I truly appreciate their hard work and would confidently recommend their services to anyone in need of quality restoration support. Darlene F - Bronx, NY

Cindy Gonzalez
about 1 year ago

Daiber and his crew are fantastic. I called a few other companies before I came across Servpro and they were the only ones that answered quickly, came out to inspect the work that needed to be done (mold removal from my basement), quoted me a price which I found to be very reasonable and within my budget and 2 days later came and completed the work in 2 days. No muss, no fuss, just professionalism at it's best. I'm very pleased and will be recommending them to friends and neighbors who need work done on their homes. Thank you!!!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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