Meet Our Team

Josue Lopez is the Reconstruction Job File Coordinator at SERVPRO of Scarsdale / Mount Vernon. In this critical administrative role, Josue manages the detailed documentation and communication required once the initial cleanup is complete and the rebuilding phase begins. He ensures that all reconstruction estimates, material orders, and daily progress logs are accurate, up-to-date, and fully compliant with insurance carrier standards. Acting as the primary liaison among project managers, contractors, insurance adjusters, and property owners, Josue ensures a seamless transition from mitigation to full restoration. His exceptional organizational skills and proactive communication help keep rebuilding projects on schedule, providing clients with a smooth and stress-free experience as their property is put back together.

Jorge Ventura is a dedicated Crew Chief at SERVPRO of Scarsdale / Mount Vernon. Leading our on-site field technicians, Jorge oversees the daily production and execution of water, fire, and mold mitigation projects. He is responsible for ensuring that every job is completed safely, efficiently, and in strict adherence to SERVPRO's high industry standards. Known for his hands-on leadership and clear, compassionate communication, Jorge guides property owners through the restoration process during stressful times. His expertise and strong work ethic make him a vital part of helping our clients get their properties back to preloss condition quickly and professionally.

Hender Chirinos is a skilled and dedicated Crew Chief at SERVPRO of Scarsdale / Mount Vernon. On the front lines of emergency property restoration, Hender leads our team of field technicians to efficiently execute water, fire, and mold mitigation projects. He is committed to ensuring that every job site operates safely and that all work meets SERVPRO's rigorous quality standards. With a strong focus on customer care and clear, reassuring communication, Hender helps property owners navigate the stress of property damage, working diligently to restore their homes and businesses quickly and professionally.

Daniel Gutierrez is a dedicated Mitigation Job File Coordinator at SERVPRO of Scarsdale / Mount Vernon. In this essential administrative role, Daniel acts as the central hub of communication and documentation for our emergency restoration projects. He expertly manages job files from the initial service call to final completion, ensuring that all data, estimates, and daily logs are meticulously recorded and fully compliant with strict insurance requirements. By effectively coordinating between field technicians, insurance adjusters, and clients, Daniel ensures that every project progresses smoothly and transparently. His strong organizational skills and customer-focused approach help provide peace of mind to property owners as they navigate the restoration process.

Ashley Astudillo serves as a Mitigation Job File Coordinator at SERVPRO of Scarsdale / Mount Vernon. In this vital administrative role, Ashley acts as the central point of communication for emergency restoration projects, guiding them smoothly from the initial service call to final resolution. She meticulously manages job files, ensuring that all project documentation, daily logs, and estimates are accurate and meet strict insurance industry standards. By seamlessly coordinating information between field technicians, insurance adjusters, and property owners, Ashley keeps projects moving efficiently. Her exceptional organizational skills and empathetic approach help alleviate the stress of property damage for clients, ensuring a transparent and supportive restoration experience.

Amanda Baez is the Office Administrator at SERVPRO of Scarsdale / Mount Vernon. Often the first point of contact for clients facing property emergencies, Amanda plays a critical role in providing a welcoming, empathetic, and professional experience from the moment the phone rings. She manages the day-to-day administrative operations of the office, coordinating incoming service calls, routing information to the appropriate departments, and supporting the broader team with essential daily tasks. Her exceptional organizational skills and customer-first mindset keep the office operating efficiently, enabling the production and coordination teams to focus on delivering high-quality restoration services. Amanda's dedication and positive attitude make her an invaluable asset to both the staff and the community we serve.