Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Port Jefferson, Stony Brook
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(631) 476-5300
4.9
(217 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
217 Reviews
4.9
Leave Us A Review
Cathy Venaski
2 days ago

Had a microscopic leak in a waterline to the refrigerator that was hidden behind cabinets. Nico, Tim, and Giancarlo cleaned up water and mold damage. They were all professional, helpful, hard working, friendly, and respectful. Highly recommend,

Mrs. Kistner
10 days ago

Damien, Nelson, and Miguel were professional and friendly. They made sure I was aware of everything that they were doing, answered any question I had and we're always a pleasant presence. It was a job well done!

Anthony Krisa
16 days ago

Damian and his team did an excellent job during the removal of our floors, ceilings, and walls after a flooding incident. They spent the extra time to make sure none of our personal property would be affected by the project and cleaned thoroughly before leaving. You can tell he knew what he was doing and he had an answer to any question I had. We will likely be using Servpro for our rebuild as well. Would highly recommend.

Lori Fox
27 days ago

From their quick response, knowledge, professionalism and compassion we can’t say enough good things about Pete K, Nico and their team! Pete quickly responded when we called late on a Friday afternoon, immediately assessed what needed to be done and stayed onsite until Nico and his team arrived. Nico and his team immediately set up dryers and dehumidifiers working until late Friday night and were back right on schedule to complete the needed removal. Because of their quick and thorough work, they made sure we’d have no further damage. They answered all our questions, were professional, organized and very competent. Pete stayed in contact and checking the progress making sure everything that needed to get done did. Pete, Nico and the entire Servpro team truly made a horrible situation so much less stressful. Thanks to the great experience with Pete, Nico and their team we would highly recommend Servpro if any of our family or friends ever need restoration services.

Susan B
about 1 month ago

Pete, Nico and his crew Owen and Diego where beyond professional , on time and careful with our water damaged basement . They went above and beyond to cover all areas to prevent mold and took extra time to clean up after they removed walls , carpets and kitchen cabinets. Pete came back a few times to make sure everything was going well and met with the adjuster from our insurance company . Nico took the time to explain each step and provided support and direction to his team. We highly recommend SERVPRO and we are grateful for the high level of professionalism.

philip pile
about 2 months ago

Long process that took about 4 1/2 months with significant pause between water removal/Packout and restoration. The problem came about due to a busted water pipe dumping about 140,000 gallons of water into basement area with water damage to the entire basement utility as well as living area . The initial phase of work was started before insurance approval so this led to complications down the road resulting in a delayed start for the restoration phase. My 5 star review applies to the restoration phase that Frank Hughes was in charge of. Frank very patiently worked through the details with USAA to get approval for the initial work already done and to get approval for the restoration work. I thank him and crew for a job well done! In the end I was left with no out of pocket expenses from all the work done by Servpro and I credit Frank for making this happen. This kind of insurance based job is complicated and without people like Frank in the mix could end with expensive and disappointing results. Even though there were issues with the initial remediation work, I highly recommend Servpro and would use them again.

Joseph Ingarra
about 2 months ago

I cannot say enough about this company and all the workers that helped us through a mess in our basement They are professionals and the completed the work in a timely fashion and the work is perfect

Robin Mccomb
2 months ago

Had a huge leak in my basement from recent rain ... Pete and crew came and fixed everything 1,2,3 no problems Highly recommend

Robert Alesci
2 months ago

Starting with frank hughes coming to my house within 45 minutes of my flooded basement said my guys can be here in a few moments, i knew i was in great hands. Cleanup crew came in sucked all the water out installed fans and said the next crew will be here the next day! Ernesto and his team came and did all the demo, super friendly, compassionate and most importantly professional. I recommend servepro anytime!!!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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