Ralph DiCristofaro
Ralph DiCristofaro
Owner of SERVPRO of Ozone Park

Meet Our Team

All it takes is one call to SERVPRO of Ozone Park. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Ozone Park
Our Google Reviews
(347) 233-2305
4.6
(50 reviews)
Meet our Team. Here to Help 24/7
  • Martin Rodriguez, team member at SERVPRO of Ozone Park

    Martin Rodriguez

    Martin Rodriguez is the Crew Chief at SERVPRO of Ozone Park. He has 5 years of experience and has a NYS Mold Certification. He is always going to classes to better his knowledge for the job.

  • Hector Dejesus Arcilamora, team member at SERVPRO of Ozone Park

    Hector Dejesus Arcilamora

    Hector Dejesus Arcilamora is a Production Technician at SERVPRO of Ozone Park. He has 10 years of experience. He is one of the longest working employee in this industry and he is always going to classes to better his knowledge for the job.

  • Johnny Pacheco, team member at SERVPRO of Ozone Park

    Johnny Pacheco

    Johnny Pacheco is on our SERVPRO team as a Project Manager. We are so lucky to have someone as hardworking and committed as Johnny!

    He works closely with all of our employees to make sure everything is ready to go for any restoration project!

  • John Facchiano, team member at SERVPRO of Ozone Park

    John Facchiano

    John Facchiano is part of our Project Management team at SERVPRO of Ozone Park. He loves to work with customers after emergency disaster situations. He prioritizes their needs and gets the job done safely!

  • Stephen Cifferello, team member at SERVPRO of Ozone Park

    Stephen Cifferello

    SERVPRO of Ozone Park is proud to have Stephen Cifferello on our team. He is one of our talented Project Managers. He knows exactly what steps to take to fix your property after water or fire damage.

  • Alex Reyes, team member at SERVPRO of Ozone Park

    Alex Reyes

    Alex Reyes is a dedicated Crew Chief at SERVPRO of Ozone Park. Leading our on-site field technicians, Alex oversees the daily production and execution of water, fire, and mold mitigation projects. He is responsible for ensuring that every job site operates safely and that all work meets SERVPRO's rigorous quality standards. Known for his hands-on leadership and clear, reassuring communication, Alex guides property owners through the restoration process during highly stressful times. His technical expertise and strong work ethic make him a vital part of helping our clients get their homes and businesses back to preloss condition quickly and professionally.

  • Henry Campesos, team member at SERVPRO of Ozone Park

    Henry Campesos

    Henry Campesos is a skilled Crew Chief at SERVPRO of Ozone Park, bringing hands-on expertise and dedicated leadership to the front lines of property restoration. In this crucial role, Henry directs field technicians through the complexities of water, fire, and mold mitigation, ensuring that every project is executed with precision, strict adherence to safety protocols, and SERVPRO's high industry standards. Recognizing that property damage is a deeply stressful experience, Henry communicates clearly and compassionately with property owners, guiding them step-by-step through the recovery process. His commitment to quality workmanship and exceptional customer care is instrumental in returning affected homes and businesses to their preloss condition as seamlessly as possible.

  • Jose Martinez, team member at SERVPRO of Ozone Park

    Jose Martinez

    Jose Martinez is a dedicated Crew Chief at SERVPRO of Ozone Park, bringing strong leadership and technical expertise to the front lines of emergency property restoration. In his role, Jose manages on-site production teams during water, fire, and mold mitigation projects, ensuring that every job is executed efficiently, safely, and in strict accordance with SERVPRO's rigorous industry standards. He understands the profound stress that property damage brings to home and business owners, and he prides himself on providing clear, reassuring communication throughout the entire recovery process. Jose’s hands-on approach and commitment to excellence make him an essential asset in restoring properties to their preloss condition seamlessly.

What our
customers are saying

Good job by Johnny Henry.recommend highly

minerva cobelo

We had Johnny and Henry working at our house after we had a flood in our basement. They were excellent! Worked hard, cleaned everything out, showed up on time, efficient and very knowledgeable.They were competent and helpful. They made a bad situation into something tolerable. I appreciate these guys and Serve Pro and would highly recommend them

Karen brown

I had a flood in my house caused by a faulty RO water filtration system and Servpro responded immediately with their mitigation team. Saved my hardwood floors and acted fast to limit the mold from spreading through to my house. Pleased to say Kevin and his team did a fantastic job explaining the work that was going to be done and got it done. Fast forward to bringing all my belongings back, JP and Johnny did a prompt job on returning my things and making sure they put things back carefully. Furniture was handled with care. Servpro is the only way to go ,if you have a disaster at home. Thank you guys!

Kenneth Louie

I reached out to Jeri about a flood in my basement. She was very honest & transparent about the work she would have to do. I very much appreciate her honesty & expertise. Thank you !

Gianna Silvestri

John Facchiano did a great job overseeing the reconstruction job. The team Gio who is the contractors was a good choice for this large job at our home. Everyone is professional and will make sure the job is done to the customer liking. Owner of the company Raymond Wardell has a great crew. Highly recommendable company.

Kim M Reynolds

I was extremely satisfied with the job done by ServPro in rehabilitation of my home after our most recent water disaster. The crew that did the mitigation of damage to my basement, covered and boxed all furniture, books and media to prevent any further damage. They also did an excellent job of drying up the carpet in the large room, so that only the padding needed to be partially replaced and the carpet stretched - instead of the entire carpet being replaced. The reconstruction/rehabilitation crew, as most competently directed by John, worked carefully and diligently to restore the damaged parts of the basement, as well as totally rebuilding my office. Finally, the crew that did the final finishing of necessary touch-ups, and the moving of all furniture back in place, was highly responsive and cooperative. John also supplied me with information on equipment I was interested in, to help alert me to future moisture/water damage in my home. I would recommend ServPro and its staff to anyone needing home rehabilitation services, without any hesitation. Irving Goller - Homeowner 1/09/2025

Irv Goller

ServPro was fantastic. We had a sweater build up, and they handled everything! From cleaning up and redoing the damage to handling EVERYTHING with Insurance. Martin, Jose, Hector, Andres, Jeri, and Johnny were unbelievable. Thanks Servpro will be coming back next time something comes up.

Willy Staso

I cannot even begin to express how incredibly amazing this team was. I had to basically have my basement gutted for mold and water damage and remediation as well as carrying out all of the damaged items after the flood from Helene. This team all the way the beginning talking to Melony on the phones, Shawn who led the crew, THIS CREW!!!!! who I think are some of the hardest working, funniest and kindest people ever. It was a lot to see so much of my parents life and some of my life thrown out and they really were caring and HARD working. The basement is CLEAN, Walls down, treated for mold and able to make it so our home will be healthier. I can move forward with rebuilding. MUCHO GRACIAS!!!!!!!!!!!!!!!!!!!!! You would be lucky to work with this team that came down from NY to our mountains. SO GRATEFUL.

bri tureff

I would like to compliment Kevin ( Project Manager ) Andres and Hector for their knowledge and professionalism in the job they completed in July. I would highly recommend them for future reference.

Yvonne Roberts

About Us

Our Commitment to Ozone Park

When disaster strikes a home or business, you need a partner that understands the unique challenges of your community. SERVPRO of Ozone Park is a dedicated local company, deeply committed to providing fast and professional cleanup and restoration services to the residents and businesses of Queens. Ozone Park is a vibrant and diverse neighborhood, and our team is familiar with the intricacies of its properties, from bustling commercial spaces to residential homes. We are not just a service provider; we are your neighbors, ready to respond with the care and expertise required to help you get back on your feet.



A Full-Service Path to Recovery

We know that a disaster can be overwhelming. That’s why we offer a comprehensive, full-service approach to recovery, available 24/7. Our highly trained and experienced professionals are prepared for any type of emergency, whether it's a major flood or a kitchen fire. We specialize in expert water damage restoration, including the swift extraction of water, thorough drying and dehumidification, and the prevention of mold growth. For fire damage, our team provides meticulous fire damage restoration, which includes removing smoke and soot from all surfaces, neutralizing odors, and cleaning your belongings. Our services also extend to storm damage cleanup, biohazard and pathogen cleaning, and mold remediation.



The SERVPRO Difference

What truly sets us apart is our seamless, end-to-end solution. We understand that cleanup is only the first step. Our full-service capabilities include managing the entire process from the initial assessment to the final stages of reconstruction. This means we can handle everything, from the initial mitigation to the final rebuild, without you having to hire multiple contractors. We are also dedicated to making the process as stress-free as possible by working directly with your insurance company, easing the burden of paperwork and ensuring the claims process goes smoothly. Our ultimate goal is to restore your property and your peace of mind so thoroughly that it’s “Like it never even happened.”

Ralph DiCristofaro
Ralph DiCristofaro
Owner of SERVPRO of Ozone Park

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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