Meet Our Team
Here to Help® 24/7
SERVPRO of Oyster Bay
Rich & Shannon Delfino
Our proud and respected General Managers at SERVPRO of Levittown, Bethpage are Rich and Shannon Delfino, and they have over 40 years of combined experience in all aspects of restoration. Their insurance backgrounds are invaluable in providing our customers with the service that meets and beats their expectations.
Abdul Ghanny
Abdul Ghanny is the Production Manager. He has been working 5 years in SERVPRO. When he is not working he enjoys spending his time with his family, gardening, traveling, and watching business documentaries.
Jose Turcios
When asked about what he enjoys most about working for SERVPRO Team Luzzi, Jose shared, "Doing my part to help make such a big operation successful." His dedication to the mission and his role is undoubtedly part of what makes Team Luzzi so special.
Before his time with us, Jose spent over 22 years in the construction field, an experience that has equipped him with invaluable insights and skills in his current role at SERVPRO. It has been an exciting 13-year journey for Jose at SERVPRO, during which he has witnessed and contributed to the substantial growth and change within the company. He looks forward to being a part of our future journey and seeing where we go next.
Laura Avakian
Laura is our Office Manager & has SERVPRO experience dating to 2010. Laura has been working in the marketing/customer service/retail industry since she was 16. She is an entrepreneur owning and managing two online businesses. You can find Laura leading the fire damage pack-out team, managing and supporting the SERVPRO of Levittown, Bethpage marketing representatives, and creating content for our social media sites. She is there to answer phone calls as she is a customer service whiz. On her days off, Laura loves spending time with her family and cats. She is also a terrific line dancer, states her group of dancers.
Eileen Clark
Meet Eileen, our Administrative Assistant at SERVPRO of Levittown, Bethpage. She has over 15 years of administrative experience and is excited to bring her skills to our SERVPRO franchise. Eileen loves to spend time with her family and friends. She enjoys cooking and baking in her free time. She is an avid reader, typically finishing a book a week.
Jennifer Ohm
Say hello to our job file coordinator, Jenn! When you call SERVPRO of Levittown, Bethpage, chances are, you may be speaking with Jenn. Before coming to SERVPRO, Jenn was an Allstate Insurance adjuster, so she understands the intricacies of the restoration industry. When not on the job, Jenn enjoys time with friends & family. She also likes to go bowling and take in the cinema.
Dylan O'Regan
Meet Dylan, our (WRT) Water/Fire Restoration Crew Chief at SERVPRO of Levittown, Bethpage. Dylan offers a variety of construction and restoration experience in addition to a background in cleaning and maintenance. His knowledge and leadership are key assets during restoration services. In his spare time, Dylan enjoys hiking, kayaking, and competing in Jiu-Jitsu Competitions.
Ed Heins
Meet Edward Heins. Before water restoration he has learned many trades in general construction along his journey. He thoroughly enjoys turning wrenches, learning the art of jiu-jitsu, and spending time with his sisters.
Heather Ferraro
Heather is a Administrative Assistant at SERVPRO Team Luzzi. She has had 17 year experience in office, management, and administration. With 10 years experience in HVAC and construction. When she is not working she enjoys spending her time with her 14 year old son and dog doing outdoor recreation and watching documentaries on history.
Sal Rizzo
Sal Rizzo is a Restoration technician here at SERVPRO Team Luzzi. He has a few years under his belt of restoration experience. Before that he was a rifleman in the Marine Corps. He enjoys working on his car in spare time, going to the gym and spending time with his girlfriend.
Richard Pinto
Rich Pinto is a technician at SERVPRO Team Luzzi. He has several years of experience in restoration. He enjoys learning the field and is eager to jump into new projects. In his spare time he enjoys spending time going to car shows with his friends.
William Klipp
Bill is our Crew Chief at SERVPRO here at TEAM Luzzi. Bill started as a technician with us and has grown to become a key member of our team. Bill has a plumbing and HVAC background from previous work experience as a pipe fitter in a local union. This experience has been valuable in his role as a Crew Chief, where he brings a wealth of knowledge and skills to the team.
Outside of work. Bill enjoys a variety of outdoor activities such as fishing and riding motorcycles.
What our
customers are saying
Now that sanitizing everything is so important, we reached out to have our gym taken care of by SERVPRO. I can reassure my customers when they come in and our business can continue to thrive under the “new normal.”
My wife and I expected to find many problems in our fixer upper, but mold wasn’t one of them. As much as we need to be frugal, relying on professionals to help fix our problem is well worth the investment. Definitely sharing your information with other homeowners.
When we discovered damage in our home, we weren’t sure how significant it was. We called SERVPRO to help us take a look and explain to us what needed to be done. They went above and beyond in explaining everything in simple terms and telling us how it could be fixed.
My craft room (in the garage) was at risk when the washer broke, but you lived up to your promise and pumped the water out in almost no time. My craft paper, beads and paints all survived thanks to them.
When my business flooded, I called your company thinking they had more powerful equipment than what I could rent at the grocery store. To my surprise, they were much more than that! They discovered water in places I didn’t even think to look and have now protected us from mold.
I spotted a brown spot on my ceiling and thought I could just paint over it. Thankfully a friend recommended I call an expert, so I called SERVPRO and they found a leak causing the problem. I can’t imagine what would’ve happened if they hadn’t taken care of the leak and the water sitting there.
First and Foremost I would like to thank the SERVPRO of Oyster Bay they were On time, very professional and ready to meet my needs when I required them the manager and the rest of the staff made sure I understood exactly what was going on and what needed to be done to resolve the issue once again thank you SERVPRO of oyster bay I would definitely do service with you all again and recommend you to many more people
It scares me to think what would’ve happened to my home if the SERVPRO staff hadn’t been so quick to arrive. Thank you for your thorough approach and for your patience with me.
I never thought of mold in my home, but when the basement flooded, I knew I had to take action. The best decision I ever made was to call for help in eliminating the threat of mold. They were super thorough and quick.
About Us
SERVPRO of Oyster Bay understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Oyster Bay specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oyster Bay can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oyster Bay.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
