Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of East Meadow / Westbury
Our Google Reviews
(516) 334-2927
5.0
(19 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
19 Reviews
5.0
Leave Us A Review
Rose Canale
7 months ago

The workers were all very efficient and neat. Michael was so pleasant and such a hard worker!

Susan Cacioppo
9 months ago

SERVPRO came immediately on Easter Sunday when my mom’s apartment flooded, and we couldn’t be more grateful. Steve and his team were exceptional from start to finish. They quickly remediated the water damage, salvaged and carefully packed what furniture could be saved, removed warped wood floors and carpet, and completely rebuilt the apartment. The final result is even better than it was before the flood. I would wholeheartedly recommend Steve and SERVPRO again and again.

karen boado
11 months ago

Devin came to asses and brought kindness and calm to the situation.. Devin’s “crew” under his direction was amazing taking the ceiling down and cleaning up after the condo maintenance opened it up Servpro Crew setting up the “tent” and dehumidifier n fans and removing and cleaning up was quick and simple. Devin kept in contact and met with my Travelers adjuster ..both to work out what is best for the client

Norman Gong
12 months ago

I was very satisfied with the work. The employees of ServPro were a pleasure to have cleaning, sanitizing, and steam cleaning carpets. Took longer than expected but was satisfied of the cleaning.

Stuart Abbott
about 1 year ago

Quick response time and professional at all times.Job completed in a few days. Ready to get the restore done now. Highly recommend using their services.

Karen Schneider
about 1 year ago

Paul and his team were so lovely to work with. Excellent communication around next steps and what to expect, which was so helpful in planning around our three kids, two cats, and one dog throughout construction. Paul was so responsive and easy to reach, always available to take care of any of our concerns. He made what could have been a very stressful situation feel as seamless and painless as possible! Looking forward to project part 2!

Karin Penny
almost 4 years ago

After a relaxing vacation I came home to find that my laundry room had a flood. It didn’t look that bad, but knowing that the floor was affected I contacted my insurance company. I was dreading the next few months with what the process would be. Insurance company reached out to Servepro and from the on, I felt at ease. Ahran, from Servepro contacted me and was at my home later that evening. He was professional, very thorough and explained the entire process. Thru out the next week his team cleaned out that room, took up what was left of the floor and had the fans and air mats laid out to ensure the area was dried properly. Ahran had concern about the hallway outside that room and due to his attention to detail, it was determined that flooring also had to be repaired and it was covered by insurance as well. What should have been a stressful experience, wasn't. Ahran was always available to answer questions and ensured that everything was documented properly for the insurance company. Every process was explained and a timeline given and upheld. I couldn't be more thankful to him and his team! I highly recommend them!

Andrew Hoffman
over 4 years ago

I was told by a visitor who came into my basement that I have toxic black mold there. I went on line looking to get experts to my basement and was able to get someone from Servproeastmeadowwestbury there within less than 24 hours. I was expecting to get robbed by this company to charge me an arm and a leg. Fortunately, Tyler from Servpro showed up at my house and looked through every part of my basement. Tyler informed me that he did not find any mold in my basement and that there is no need to do anything. Tyler did not charge me any money to come do this inspection. I was so relieved. If I ever need to hire a company for any cleanup or restoration problem, I will only call Servpro. I'm proud of my integrity, which isn't seen in society that much any more, but Tyler and Servpro have integrity too, which I must let everyone else know about too. I can only leave a five star review, but if I could have left a fifty star review I would have given them at least ten thousand stars. Thanks again for your honesty and not taking advantage of people!

Eric M. Lustgarten
over 4 years ago

NICK BURFORD is a Truly Professional Electrician who provided me with Fast, Emergency Electrical Assistance and Service. The situation at my Apartment in Manhattan was unexpected and uniquely difficult, requiring speed, knowledge and certainty. “ARSDKELECTRIC” (.Com) is a Top Flight, Highly Experienced, Generationally & Family owned Master Electrician’s Service Company. (* Unfortunately, the Google Review Options do NOT List Electric Services. So I am ‘Listing’ it in my Review here.) Briefly, I owned a Cooperative that I was selling. The owner I purchased it from over 20 years ago had reconfigured the Unit, moving the Kitchen to create a walk in closet with a large additional alcove. When he did this, he only Capped the Main Gas Line without attaching a “Cut Off Valve”. When the owner moved the Kitchen he used top quality electric Cooktop instead of running a new gas line to the new location for a gas Range. For 20 years I assumed it was very simple to just reconnect the Gas Line to the New Gas Range I had already bought. This would have been relatively easy 10-20 years ago. However, these days… It is a nightmare to do. Requiring City Permits, shutting down the entire building’s Gas Risers and far more. Bottom Line, I needed a new, Real Electric Range. This required a lot of highly technical work in order to meet Standards, provide enough Amps and pass Inspection for the new buyer. Time was of the essence. Suffice it to say that Nick worked for 12 hours straight into the Night, returning the next morning to be certain that all Systems were even better and above standards. Nick, Thank You for saving my deal and my life. I cannot recommend any electrician more highly. He got it done ! Gratefully, Eric M Lustgarten.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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