Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Dover / Stillwater
Our Google Reviews
(973) 810-2825
4.9
(82 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
82 Reviews
4.9
Leave Us A Review
Giovani Merentie
26 days ago

I have Mercury Home Insurance. I had some water damage in my home. I made a claim and my home insurance is associated with ServPro. The professionalism of the crew that arrived was exceptional. I can not praised them enough. Excellent service from beginning to end.

Sonia Schenker
28 days ago

I called on a Thursday afternoon close to 5pm. Not only did someone answer the phone, but they had a representative at my home the next morning to meet with my insurance adjuster. The claim was for a broken water pipe, which then leaked into the ceiling and on the floor. From that first call, to remediation, to the renovation work completion, I received exceptional service from SERVPRO of Dover/Stillwater. They are responsive, dealt directly with my insurance company and with only a minor delivery glitch outside of their control, this team was stellar from start to finish.

Joanna Provenzale
about 1 month ago

This stars in this review are for the 3 Gentlemen, Janel, team leader, Hugo, and Justin. I use that word and mean it. I trusted them to work on my home the following day, without me being home, and my 2 little elderly dogs, when I needed to go to work .They did the removal portion in my home. They worked with me side side, on Weds Aug. 11, 2026. With the time budgeted for my removal project, regarding, water and mold , they worked very hard, and did everything possible to assist me. They also helped me remove a lot of pocessions from my garage / storage area. They carried things out to my front Yard, and secured them with water proof traps I purchased, so that I could go through them as my schedule allowed . This review is for you 3 !

Debbie H.
about 2 months ago

All team’s members from the office staff to the crew that came to my house to do the remediation (Janel/Hugo) have been great! They all are friendly, courteous and took the time to answer any questions I had. They have made a stressful situation less stressful.

Kenneth Holland
5 months ago

Harry and his team did a great job!

Aileen Whalen
5 months ago

This is the second time using ServPros services and once again I was more than pleased with their service. Everyone from the managers, the mitigation team and the reconstruction team were polite, friendly and very efficient. Their workmanship was excellent and when they left everything was neat and clean. I would not hesitate to recommend them to anyone.

Linda Bragg
6 months ago

There was an ice block that damaged my den when it began melting and leaking inside. The service was excellent. Mireilly and Robert walked me through the process. The teams came in a very timely manner. The remediation and restoration were very efficient and professional. Robert continued to follow up to be sure things were going as expected. The team was extremely pleasant and treated my home as they would their own. I could not be more pleased with the final product. I would not hesitate to use their services again. Thanks to John and the entire team!!

steven meyer
8 months ago

I had smoke damage in the house, dog urine and dog feces They came in remediated the whole house an amazing job I would highly recommend them

Brittany Wild
8 months ago

Janel, Amilcar, and Harry we courteous, clean and professional. Glad to have good help during a difficult time with a bad roof leak.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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