Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Wayne County
Our Google Reviews
(919) 751-5353
4.9
(34 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
34 Reviews
4.9
Leave Us A Review
Ada Jean Woodard
25 days ago

I don’t know why the Not Sure is showing. I am sure of this Servpro Fire team. I had a kitchen grease fire which caused a lot of smoke damage. All my home contents had to be removed and everything had to be cleaned. Donna, who is the manager and her crew, Blanca, Angela, Ethan and Alex did an amazing job. They not only made me still feel safe and secure in a job being well done but they made me feel like I was family. They cared for my things as if they were their own. They also made sure that I was up-to-date and comfortable on everything they were doing and understood the process well. They are very professional, Very polite and friendly. They were diligently to get the job done and they do their job tremendously well. I am so thankful to them for taking this Burden Off of me. I am 74 and I cannot clean like I used to, plus my husband feeling break his hip. They were exactly what we needed. And they went above and beyond.

tiffany martin
5 months ago

Donna and blonca did a great job

d blackman
7 months ago

Donna Schultz and her crew were absolutely outstanding from beginning to the end of my project.

Zena Dunmeyer
11 months ago

I was a little disappointed in the beginning of my service. The water crew came out, but did very little as far as cleaning and drying out the bathroom. They were supposed to be here at 9:30 showed up closer to 12 o’clock. They only stayed about an hour and a half to two hours. Tim came back the next day for measurements also about an hour visit, It looked as if nothing was getting done. But yesterday the fire manager Donna showed up and restore my confidence in your company’! Donna is very knowledgeable, compassionate and hard-working. She’s a very strong leader of her team and deserves recognition. Today was day two, and I’m very satisfied with the cleanliness and freshness of my home. Donna and her team put everything back in its proper place and just as your slogan says it was like they were never here! Hughes, thank you to her and her team!!! The water team today consisted of Tim and Alex. I must say they did much better today. A good amount Of wall was removed so that it could dry out . Overall, I’m satisfied with what was accomplished in the last two days. Just got off to a slow start.

Ken Caldwell
about 1 year ago

Donna Schultz did a great job with cleaning our furniture and was extremely pleasant to work with.

Jackie Dixon
about 1 year ago

I would like to thank Donna & Treasa for a job well done. They did a awesome job cleaning the shed and the contents. God bless you both always.

Barbara Morgan
about 1 year ago

Donna Schultz, Fire Manager, was super friendly and very knowledgeable. She explained everything to me about what they would be doing. Teresa worked with Donna and they did a wonderful job. The Water crew was Tim and Ethan. They were very friendly and nice. They did a great job. The room smelled so fresh. Thanks to all of you.

Kim Costley
about 1 year ago

Donna and Teresa very professional and knowledgeable removed stains cleaning was terrific thank you ladies for a Job well done

Wannetta Bell
about 1 year ago

On today 7/13/25 the team from Servpro came a did an excellent job. Ethan, Tim, Jake,Teresa,Darren,Alex,Syd All great people would recommend!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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