Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Uptown Charlotte / Team Cox

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

About Us

SERVPRO of Downtown Charlotte/Team Cox understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

We opened our first SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise.  Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.”

OUR SERVICES

Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO of Downtown Charlotte / Team Cox is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):

  • Post Construction Cleaning
  • COVID-19 Virus Disinfection and Cleaning
  • Biohazard
  • Crime Scene and Vandalism Clean Up
  • Contents Cleaning, Restoration, and Storage
  • Media Blasting (Mold, Fire/Smoke, and Stain Removal)
  • Catastrophic Storm Response

Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.

AFFILIATIONS

AWARDS

  • Charlotte Business Journal's Fast 50
  • Charlotte Business Journal's Women in Business Award
  • Lake Norman Chamber of Commerce Outstanding Small Business
  • NAWBO National Woman Business Owner of Year Finalist
  • NAWBO Rising Star Award
  • SMARTCEO Brava Award
  • TOP 100 SERVPRO (multiple years)
  • SERVPRO Award for Outstanding Sales (multiple years)

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Insurance and Payment Information

For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

Penny Benkeser, J. Daniel Cox
Penny Benkeser, J. Daniel Cox
Owners of SERVPRO of Uptown Charlotte / Team Cox

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.