A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Uptown Charlotte / Team Bowen

Our Google Reviews
(980) 256-3553
5.0
(29 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

SERVPRO Team Bowen handled a water damage for me where a dishwasher installation leaked for several months, ultimately damaging my basement ceiling and all of my kitchen cabinets and flooring.

Ryan was the first onsite and listened to my description of what I believed to be the source of the issue, which ended up being completely wrong. He was diligent in his assessment and troubleshooting of the problem, and when Fernando, the Director of the mitigation department arrived onsite, both gentlemen continued to troubleshoot and eventually found the water source as a leaking dishwasher line. I couldn’t be more pleased with the professionalism and attention to detail in identifying the source of the damage.

Orlando was the crew lead that was responsible for the mitigation of the damage. He was meticulous in removing the damaged areas quickly. As with Ryan and Fernando, I was genuinely impressed by the technical capabilities of Orlando and his crew.

I would highly recommend SERVPRO Team Bowen to anyone that finds themselves in a similar disaster situation. Professionalism from start to finish. You won’t be disappointed.

David Stabenaw
Mooresville

Dear Team,

I wanted to take a moment to express my sincere gratitude for the exceptional work your mitigation team did in responding to the water damage caused by a dishwasher leak in my home. Thanks to Ryan, Orlando, and Pedro, my wood floors were saved, and their 5-star service truly exceeded my expectations.

Please extend my heartfelt thanks to the entire team for their professionalism and dedication.

Sabrena Stabenaw
Mooresville

Fernando and his team were excellent in their response to our onsite water loss. They arrived within an hour of our call and managed their crew flawlessly and professionally. Their detailed reports, complete with photo documentation of the daily work and their consistent communication were truly top-notch. I wouldn’t trust anyone else on our job sites when an emergency occurs. Outstanding job, gentlemen.

Cecilia Monteiro
Charlotte

About Us

SERVPRO® of Uptown Charlotte/Team Bowen knows that fire, water, or mold damage can be stressful and disruptive. What sets us apart is our local expertise, highly trained staff, and the support of a nationwide network of SERVPRO franchises. This allows us to respond quickly and handle projects of any size, helping you get back to normal faster.

We specialize in restoring residential and commercial properties after fire, smoke, or water damage. Our team also provides mold and mildew mitigation to protect your property and prevent future issues. Unlike other companies, SERVPRO of Uptown Charlotte/Team Bowen focuses on minimizing disruption to your life while restoring your home or business to its original condition, making it “Like it never even happened.”

Our staff completes ongoing training at SERVPRO’s corporate facility and maintains IICRC certifications, ensuring every restoration meets the highest professional standards. Combined with decades of experience, professionalism, and commitment to customer care, we provide a level of service that truly stands out in Charlotte.

No project is too large or too small for SERVPRO of Uptown Charlotte/Team Bowen. Call us today to schedule service for your home or business.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Brian H. & Bruce H. Bowen
Brian H. & Bruce H. Bowen
Owners of SERVPRO of Uptown Charlotte / Team Bowen

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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