Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Johnston County South

Our Google Reviews
(919) 585-1788
5.0
(93 reviews)

Service Areas

Smithfield, NC | Four Oaks, NC | Bentonville, NC | Benson, NC | Selma, NC | Princeton, NC | Pine Level, NC | Willow Springs, NC | Clayton, NC

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Johnston County South we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

No one likes the inconvenience of water damage at their home but I knew I was going to be taken care of when Teagan and Shawn showed up for the mitigation. Teagan explained every step of the process, always making sure I was informed and felt comfortable with everything going on. His communication was excellent and he even answered a text from me on the weekend when something came up. He is an asset to your company and a true example of excellent customer service. Shawn was great too, very friendly and worked hard taking care of my damage as well as answering questions. They both got me ready for the next step of the process - the rebuild. Thank you for making this part easier on me.

Kathy L.
Pine Level

Excellent Service from Tegan and his crew. They did a good job, the best team ever! 

J. Martin
Pine Level

Super shoutout to SERVPRO for the excellent work and restoration skills on my home. Teagan was the project leader and he made a horrible situation much easier to deal with. Thank you for being a great source of knowledge and explaining the process.

David J.
Clayton

Teagan is super easy to work with; he’s very knowledgeable.

Willow J.
Pine Level

We found mold in our kitchen that needed to be removed immediately. When SERVPRO came to our house, they did an inspection and found more mold we weren't even aware of. I am so glad I called SERVPRO because they went above and beyond what we needed to fix our home. 

Darion N.
Raleigh

Team was very professional and did a great job!!!

Joel L.
Pine Level

Professional group who cleaned up a leak fast. Really grateful for this team. 

Jane C.
Smithfield

A pipe in our basement burst causing some major flooding. We were lucky to have had heard of SERVPRO before this incident and gave them a call. They were quick to help us and remove all the standing water in our home. 

Ray N.
Raleigh

Big thanks to your team for a great job!! Made a scary situation not so scary. And thank you Teagan for walking us through the process. He was very knowledgeable and helpful.

Kristi G.
Pine Level

No one likes the inconvenience of water damage at their home but I knew I was going to be taken care of when Teagan and Shawn showed up for the mitigation. Teagan explained every step of the process, always making sure I was informed and felt comfortable with everything going on. His communication was excellent and he even answered a text from me on the weekend when something came up. He is an asset to your company and a true example of excellent customer service. Shawn was great too, very friendly and worked hard taking care of my damage as well as answering questions. They both got me ready for the next step of the process - the rebuild. Thank you for making this part easier on me.

Kathy L.
Pine Level

Excellent Service from Tegan and his crew. They did a good job, the best team ever! 

J. Martin
Pine Level

Super shoutout to SERVPRO for the excellent work and restoration skills on my home. Teagan was the project leader and he made a horrible situation much easier to deal with. Thank you for being a great source of knowledge and explaining the process.

David J.
Clayton

Teagan is super easy to work with; he’s very knowledgeable.

Willow J.
Pine Level

We found mold in our kitchen that needed to be removed immediately. When SERVPRO came to our house, they did an inspection and found more mold we weren't even aware of. I am so glad I called SERVPRO because they went above and beyond what we needed to fix our home. 

Darion N.
Raleigh

Team was very professional and did a great job!!!

Joel L.
Pine Level

Professional group who cleaned up a leak fast. Really grateful for this team. 

Jane C.
Smithfield

A pipe in our basement burst causing some major flooding. We were lucky to have had heard of SERVPRO before this incident and gave them a call. They were quick to help us and remove all the standing water in our home. 

Ray N.
Raleigh

Big thanks to your team for a great job!! Made a scary situation not so scary. And thank you Teagan for walking us through the process. He was very knowledgeable and helpful.

Kristi G.
Pine Level

About Us

North Carolina Restoration Services

SERVPRO of Johnston County South is the restoration and remediation company you can trust in North Carolina. We are an emergency cleanup team that can help you after water damage, fire loss and smoke odors, storm damages and mold infestation. Our team even helps commercial businesses with disinfecting and sanitization services. We can help you cleanup your home or business after any type or size of property damages. 

With years of experience and thorough training, our team is the best in the business at restoration, cleanup and mitigation. Each team member is required to obtain an IICRC Certification before stepping onto a restoration project. We prioritize thoroughness and safety at SERVPRO of Johnston County South. We are the team you can trust! 

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Johnston County South. Our team service areas in Johnston County including towns like Smithfield and Bentonville, NC. If you would like to schedule service for your home or business, please call today!

SERVPRO flag
Kelly G. & Christopher D. Edwards

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.