Emergency Water Extraction & Structural Drying Services

  • The #1 Choice in Cleanup and Restoration* 
  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

Here to Help® 24/7

SERVPRO of Haywood & Transylvania Counties
Our Google Reviews
(828) 452-2111
4.6
(45 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
45 Reviews
4.6
Leave Us A Review
William Shelhart
3 months ago

We had a pipe leak on the second floor that unfortunately went unnoticed for several days, resulting in significant water damage to the second floor, first floor, and basement. Servpro handled both the remediation and the reconstruction on all three floors, and they did an excellent job from start to finish. The quality of the work was very good, the billing process was clear and straightforward, and communication throughout the project was excellent. We always knew what to expect and where things stood. A special thank you to Bryden, our project manager. He stayed in regular contact with us, kept us informed every step of the way, and made what could have been a very stressful experience much easier to navigate. We really appreciated his professionalism and responsiveness. I would definitely recommend Servpro to anyone needing water damage restoration and reconstruction services.

Victoria Andrade
4 months ago

From rapid emergency services with Kad, to the trustworthy estimating with Shawn, then the amazing build back with Kevin. This team is a one-stop shop for every emergency need you might have. Always my #1 pick!

Richard Schley
5 months ago

Had a water over flow in laundry room which affected wood floor on main floor plus ceiling , walls, wood flooring and carpeting on lower floor. My insurance broker recommended ServPro and I am glad he did. Their restoration and repair was excellent and done very efficiently. Management advised us best ways to get the finished product we wanted. I would use them again for damage repair or updating. Highly recommend them.

William Mims
5 months ago

Called Shawn, came out next day. He courteous, knowledgeable, and HONEST. It's a family business and I will use them whenever I can.

Tiffany Conner
5 months ago

Serv Pro has been an absolute all around great company to work with. Communication has been clear and staff has been completely transparent and honest. Todd Puckett, Charlie and John have all helped me through everything but Todd especially has been extremely detailed and diligent all the way through from start to finish. He reruns calls promptly and always goes the extra mile and he’s open to “non cookie cutter” solutions to any issues or concerns that arose during the project. I am grateful for serve pro and for Todd. He’s an excellent employee and one you want to keep around working for you.

Andrew Whitaker
5 months ago

Great people to work with. Did what they said they were going to do and quality workmanship. Everyone on the crew was professional and knew what they needed to do and quite efficient. Would hire them again

Dennis
6 months ago

we had a hot water tank that flooded our basement. I found it at 11:30PM. called servpro first thing in the morning and they were out here within the hour. helped move furniture and very promptly had the water up, dehumidifiers and fans running and treated the space for mold prevention. the technicians James and Grayson were informative, reassuring, courteous and very efficient. a most impressive service at a reasonable price

Joann Carroll
about 1 year ago

After a leak was discovered, I called for SERVEPRO for help. Immediate, pleasant response. Efficient, knowledgeable assessment. Clear explanation and plan for fixing it. Could not have asked for a better experience.

Lucy Cichon
about 1 year ago

ServPro’s production manager and team did a quick and thorough cleanup of a basement sewage leak. The production manager was very knowledgeable and communicated in a responsive and professional manner.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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