A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Franklin, Vance & Granville Counties

Our Google Reviews
(252) 433-0005
4.7
(82 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

SERVPRO helped out at my Mother-In-Law's home a while back, so we knew to call their office when we discovered a water leak at our home, as well. They arrived quickly and were great through the whole process. Thank you, SERVPRO!

Mike S.
Henderson

When we discovered possible water damage in our Mother's bathroom, we reached out to SERVPRO for help. We weren't sure where to go since it seemed like it had happened a while ago, but they were patient and helped us through the whole process! We trust their work!

Stephanie D.
Virgilina

The staff were very friendly. The gentlemen who came helped clean our carpets very well! They even got out several stains that were pretty tough. Thank you for coming out so quickly to help us!

Linda M.
Raleigh

10/10 - Prompt and timely service, done right!

William F.
Henderson

I am beyond exhausted from the events of my home and the damage it sustained since February. I am SO thankful for the help I received from the SERVPRO professionals! Blessings to your team!

LaWanda
Henderson

Thanks to all of you at SERVPRO. You are such a great company and do a super job where it is needed so bad. I appreciate each of you so much and the work you do for our town!

Sylvia C.
Henderson

Thank you for cleaning my duct work! I can breathe easier now! You crew was great!

Mary M
Henderson

Thank you for doing such a great job on the bathroom leak repair. Your quality of service is outstanding!

Aline N
Youngsville

Just a quick note to say how much we appreciate your time on helping us make the choices need for our home. The SERVPRO team was extraordinary! And the extra care you all showed us was phenomenal. Thank you so much for getting the musty old house smell out of our house!

Mike and Cathy
Oxford

About Us

Our Story

Welcome! We are Bo and Sylvia Iboaya, new owners of SERVPRO of Franklin, Vance & Granville Counties. We are proud to join the community and look forward to serving the citizens and businesses around us! We were college sweethearts and are now proud parents of 5-and-a-half wonderful kids. Our oldest daughter, age 23, is an NC State University School of BioMedical Engineering graduate. Our youngest are a set of 8-year-old fraternal twins who love math and science. The newest baby in the family is a year old, 60-pound Great Pyrenees the kids call “Little T."

SERVPRO of Franklin, Vance & Granville Counties has been a strong pillar in the community for 24 years, serving Henderson, Manson, Norlina, Oxford, Creedmoor, Butner, Franklinton, Louisburg, Youngsville, and the surrounding communities!

We understand the devastation and frustration that can come with fire or water damage and the interruption it can bring to your home, family, and business. Getting you back on your feet and making your disaster "Like it never even happened." is exactly our plan!

Our Staff

We pride ourselves on the dedication and service that our team provides. We care about providing excellent service, and we want your family and business to feel respected and treated fairly. As an IICRC Certified Firm, we make sure that our staff and team leaders and trained and ready to provide the best care possible. SERVPRO is a nationwide system, so no damage is too large or too small for our team!

Our Services

SERVPRO of Franklin, Vance & Granville Counties is proud to offer a wide array of services. These services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing, general cleaning and full reconstruction services from the ground up!

SERVPRO is proud of our partnerships with many large insurance companies and participates by invitation in structured vendor programs and contracts.

If you have a service need in your home or business, please call our office today at 252-433-0005.

SERVPRO Flag
Itua & Sylvia Iboaya

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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