Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Elizabeth City / Outer Banks
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
The SERVPRO office staff was courteous, polite and helpful throughout the duration of the job.
A testimony from an elderly couple who called us concerned with an odor in their home. Our Estimator, Jason Sims, met with the homeowners to inspect their air duct system.
“Jason Sims did smell what my husband and I could smell but seven other experts coming to our house for this problem, couldn't smell. He spoke on the phone to our Air and Heat man and the owner came to our house and detected a gas leak in our circuit board/panel.
Last Friday both our propane company and air/heat company people came at the same time and did testing according to North Carolina safety laws. Our propane tank was empty. One hundred gallons was put in (it’s a 500-gal tank) and both companies did all testing together. A new board will be put in this Friday. Everyone said that we were very lucky. I said that. Jason saved our lives.
One does not think of a gas leak in the summer...it came and went sometimes very light. Bottom line Jason was the only one who smelled it besides us and he spoke to the company and explained the problem. We are very thankful to him and that is why I reported that we feel that he saved our lives. Luckily, I stopped using the air upstairs when I first started to smell it and always had our windows and sliding door upstairs open. Thank you again to sending him. I called in the morning and he was here by afternoon. Can't ask for better service than that...and he didn't even charge us! :) “
Linda and Richard F.
“I FORGOT THE MOST DRAMATIC PART!!! When Jason took a whiff half way up the stairs he asked, “where is your gas tank?" then we ran out of the house and went to the tank when he bent down, took off the cover and immediately turned off the propane...all the while explaining to me what he was doing and why.... a fine young man :)”
Perfect 10's.
I talked with Tracy in the office (very helpful) she called to let me know the men would be getting there earlier, that was ok. The men who did the job were knowledgeable and cleaned the vent in no time.
Did a great job!
We had water damage to our kitchen and laundry room. We were very upset when the flooring started to turn black. So, we called SERVPRO of Elizabeth City/Outer Banks. They came ready to do their job - clean up the mess. They were fast, experienced and polite. They explained what was going to happen in our house and set out to accomplish the task as fast as possible. We were very impressed by their knowledge and got to work ripping out the floor. They were always polite and cleaned up the mess that was made. What should have taken a month lasted almost three months. This was NOT SERVPRO's fault. The flooring we wanted to replace the old one with was on back order. It took over a month to get the flooring and have it installed. This detail was out of their control. So when all was said and done, we were VERY pleased with the results. I can’t say enough about the professionalism SERVPRO showed us. When the job was finally completed, it really was "Like it never even happened." I would use SERVPRO of Elizabeth City/OBX again but hope we don’t have another problem. Thank you, SERVPRO!
I have an eight week old baby, was dreading this, your crew made it so easy! They helped us be able to care for our baby and dogs easily during this time! They went above and beyond.
What a wonderful job! Thanks to Maggie and your entire team.
The team arrived promptly in the time frame the staff set. "Customer first" was modeled from Manager to Tech assigned to our unit. (I had a pressing appointment to drive away to). Our laundry area was left "better than when they arrived to work." I heartily recommend your air duct cleaning. #AirDuctCleaningingOuterBanks
About Us
SERVPRO® of Elizabeth City/Outer Banks is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.
Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Elizabeth City/Outer Banks will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Elizabeth City/Outer Banks. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
Like us on Facebook!
