
Meet Our Team
All it takes is one call to SERVPRO of Downtown St. Louis. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
Steve Burgdorf
With a commitment to quality restoration, Steve Burgdorf fills the General Manager role at SERVPRO of Downtown St. Louis and oversees all daily operations. He ensures that every team member, from water extraction specialists to drying technicians, adheres to strict protocols for properties across Downtown St. Louis. Steve meticulously reviews project plans, focusing on effective moisture remediation and efficient resource deployment for commercial and residential clients. His leadership ensures swift, professional responses to emergencies, minimizing disruption for businesses and residents in the urban core. This dedication delivers the professionalism that SERVPRO customers count on during their most stressful moments.
Matt Schaefer
SERVPRO of Downtown St. Louis relies on Matt Schaefer as its Mitigation Division Manager for every water damage and fire restoration call across Downtown St. Louis and nearby urban commercial districts. Coordinating field technicians, he directs immediate mitigation protocols for properties experiencing severe indoor weather impacts.
Restoration expertise centers on severe storm and tornado damage, basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, and mold from water intrusion. Advanced moisture mapping tools and structural drying arrays ensure complete humidity elimination behind historical plaster walls. Local commercial enterprises and downtown property managers trust his technical leadership to minimize operational downtime.
Brandon Crites
Homeowners across Downtown St. Louis dealing with storm and tornado damage turn to SERVPRO of Downtown St. Louis, where Brandon Crites serves as Reconstruction Team Coordinator. Rebuilding urban residential and commercial properties involves stabilizing damaged structures and organizing seamless repairs throughout the metropolitan area. Clear communication ensures property owners understand each phase of the reconstruction process from start to finish.
Addressing complications involving basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, fire damage, and mold from water intrusion demands precise logistical planning. Historical architectural details throughout the city receive careful attention during structural rebuilding initiatives. Every completed repair provides local property owners with restored safety and peace of mind.
![Donna Sexton, team member at SERVPRO of Downtown St. Louis]()
Donna Sexton
St. Louis homeowners and businesses dealing with storm and tornado damage count on SERVPRO of Downtown St. Louis, where Donna Sexton works as Human Resources Manager. Managing personnel recruitment across urban districts and nearby neighborhoods, Donna Sexton keeps response teams fully staffed. Field technicians handle emergency mitigation for basement flooding from heavy rain and sump pump failure throughout the city.
Additional readiness protocols support properties facing burst pipes from hard winters, fire damage, and mold from water intrusion. These organizational measures ensure that Downtown St. Louis patrons obtain reliable operational support during property emergencies.
Jesse Schlater
Homeowners across Downtown St. Louis dealing with storm and tornado damage turn to SERVPRO of Downtown St. Louis, where Jesse Schlater serves as Mitigation Project Manager. Coordinating rapid structural repairs and containment strategies, Jesse Schlater tackles basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, fire damage, and mold from water intrusion.
Historic brick buildings and modern high-rises throughout St. Louis require specialized containment and content protection overseen daily by Jesse Schlater. Advanced air scrubbing equipment and targeted thermal drying methods are implemented for every mitigation project to protect structural elements. Local commercial properties and urban residences rely on Jesse Schlater to reverse major property damage quickly.
About Us
SERVPRO of Downtown St. Louis understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Downtown St. Louis specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Downtown St. Louis can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Downtown St. Louis.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

