Meet Our Team

Carissa, our Director of Operations, brings a wealth of experience in customer service and office administration. She holds key certifications such as IICRC and WRT, guaranteeing that every aspect of our operations is handled with expert precision.

Colin's calm and steady leadership during a crisis is invaluable when it’s needed most. As our Restoration Manager, he brings a wealth of expertise to every project, backed by certifications including IICRC, WTR, ASD, OSHA 10, and FSRT. His extensive qualifications and composed approach ensure each restoration job is managed with confidence and professionalism.

Kyle, our Restoration Manager, is a reliable leader, especially in times of crisis. With his approachable and friendly nature, he excels at keeping clients informed and reassured at every stage of their restoration project. His clear communication and expertise ensure clients feel supported, making the entire process as smooth and stress-free as possible.

Ashley is the cornerstone of our office operations and scheduling. Often the first point of contact for our customers, her friendly and reassuring demeanor instantly puts them at ease as she confidently guides them through the process. In addition to managing scheduling, Ashley also contributes her talents to our marketing efforts, making her an essential member of both our customer service and outreach teams.

Ashley, our Customer Success Manager, expertly balances her responsibilities between leading our marketing outreach efforts and guiding our valued residential and commercial customers through the entire restoration process. From start to finish, she ensures that every client feels informed, supported, and confident in the services we provide.

Melissa is our Lead Job File Coordinator, dedicated to managing each project with precision and efficiency. She plays a crucial role in overseeing documentation, coordinating job details, and providing vital support to ensure our restoration projects stay on track.

Luke is a highly valued Restoration Technician on our team, always ready to lend a hand and ensure the success of every project. He plays a crucial role in assessing damage, performing water extraction, drying structures, and handling mold remediation and repairs. His dedication, teamwork, and initiative make him an essential part of our operations, consistently contributing to the success of each job.