Meet Our Team

Jeff is the Reconstruction Operations Manager with SERVPRO and is responsible for a wide range of functions necessary to successfully manage the reconstruction division. He is responsible for setting budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of services in all dealings with customers.

Albert, our Reconstruction Project Superintendent, is responsible for the day-to-day management of reconstruction projects. With a sparkling smile, Albert delivers high quality service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing our reconstruction services.

As a production technician, Mikkel performs various production processes to fulfill the service needs of individual restoration projects within the realms of water, fire, and mold damage. He has completed an intense Water Restoration Technician Course through the IICRC and is knowledgeable surrounding the topic of water damage and restoration.

Cheri, our Estimator, is responsible for managing a wide variety of functions necessary to successfully obtain, bid, and price reconstruction projects. Cheri has a superb customer service track record, she delivers consistent and well-defined estimates to clients, and properly analyzes labor, material, and time requirements for a project. We're happy to have her top of the line knowledge on our reconstruction team!

As a Job File Coordinator, Brittany spends her time answering customer calls to the office as well as monitoring, tracking, coordinating, and auditing jobs. In addition, she performs general office duties such as crafting correspondence with customers (you!) and filing reports. Britt adds spunk and sass to the office atmosphere and keeps all of our technicians on their toes!

Ben, a Job File Coordinator, performs all office tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. He has done a wonderful job organizing our office so that everyone can easily find what they're looking for!

Tucker is a Project Manager and Estimator at SERVPRO of Coon Rapids/Central Anoka County. Tucker's strong drive and attention to detail makes him a valued team member. He has completed rigorous SERVPRO Employee Certification Training that teaches advanced cleaning and restoration techniques.

Pictured is Scott Clemente, the proud owner of this SERVPRO franchise, with some of the hardworking SERVPRO Storm Team Members. These are from left to right: Faleasha Groce, Stacie Martin, Tucker Towner, Kyler Webb, Joe Boursell and Jordan Hogland.

Jordan is our production technician and helps out our crew chiefs on all our cleanup and restoration jobs. Whether it is high noon on Wednesday or midnight on a weekend, he is always ready when he gets the call, and there is a customer that needs our help!

Carlos is a WRT Certified technician. During his time with SERVPRO as a water damage restoration tech, he has worked on jobs ranging from large a school fire in Minneapolis to flooded basements in Edina. Our clients always comment on Carlos’ friendly demeanor and attention to detail. Carlos and his wife reside in Crystal, Minnesota.

Joe is a dependable Warehouse Manager with 11 years of experience keeping operations running smoothly. Organized, detail-oriented, and calm under pressure, he is the backbone of the warehouse, ensuring every tool, piece of equipment, and crew has exactly what they need to succeed. Joe enjoys the variety each day brings, from organizing inventory to taking on new projects, and takes pride in keeping everything efficient and ready for action.

Stacie is the lead (FSRT) fire & smoke technician for SERVPRO of Coon Rapids / Central Anoka County. She has been working with us since 2011 and is certified by the IICRC in Smoke and Fire Remediation. Our customers are consistently amazed by her ability to restore items in their homes that they thought were lost. Her attention to detail is unsurpassed!

Joe has over 23 years’ experience and counting in the restoration industry. He has extensive experience in handling large loss fire and water restoration projects and takes personal pride in ensuring that every job is done correctly, to the highest possible standards. Joe resides in Minneapolis, MN

Faleasha has been with SERVPRO since 2015 and works in our fire cleaning department. She has a background with virtually any kind of house fire and works very closely with homeowners during the cleanup process while offering a stress-free experience. Faleasha lives in Coon Rapids, MN

Jesse is our Production Manager at SERVPRO of Coon Rapids / Central Anoka County. He has been working in the restoration industry since 2009 and is IICRC Certified as a Water Technician (WRT) and an Applied Structural Drying Technician (ASD). He has witnessed it all in his career and around here we like to say that he’s forgotten more about restoration than most people will ever know!

Adam is a results-driven Senior Project Manager based in Alaska. A construction mastermind with a client-first mindset, he enjoys leading teams, tackling new challenges every day, and doing whatever it takes to deliver successful projects.

Aimee is a customer-focused VP of Business Development with five years of helping build strong client relationships and driving business growth. Known for her inspiring attitude and commitment to excellence, she enjoys working alongside great people and creating meaningful connections. A self-proclaimed foodie with a passion for travel, Aimee dreams of exploring Italy and never says no to a chicken burrito smothered in green chile after a long day.

Luis Briones is a dedicated Mitigation Technician who has been with SERVPRO^®; for 8 months. He takes pride in delivering quality work, leaving every space clean, organized, and ready for customers. Known for his strong work ethic and attention to detail, Luis enjoys seeing the positive results of his efforts and contributing to customer satisfaction. When he's off the clock, he'd love to travel to Los Cabos, Mexico, and unwind with a great seafood meal after a hard day's work.