A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Rochester

Our Google Reviews
(248) 608-2667
4.9
(44 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

The two young men who came and did the work were most professional, knowledgeable, and helpful. 

Robert S.
West Bloomfield

Thank you so much for the very friendly and professional service. I am so thankful that you helped with this unfortunate situation. Thank you again, I will definitely recommend you to others we know. Thank you!

Susan D.
Village of Clarkston

SERVPRO was an answered prayer. We had a most difficult situation and they handled it with professional aplomb. I cannot laud the men's efforts highly enough. Thank you for everything you have done for us. 

David P.
Berkley

Great people!

David M.
Rochester

James and Lance did an excellent job: Their professionalism is commendable!

Dave R.
Rochester

I highly recommend going to SERVPRO of Rochester for any water or fire damage to your house or business. They can restore your home or business back as if nothing happened to it.

Giselle B.
Rochester

James Howard and partner Lance were here within 24-hours and we couldn't have been happier with their service and attention to detail. Highly recommend SERVPRO!

Robert D.
Rochester Hills

Our sump pump went out in our basement, water was everywhere. SERVPRO showed up immediately after the plumber left. The women that packed out our basement were awesome! It was a very smooth process. I would definitely recommend them!

Dan T.
Novi

We recently had a sewage backup in our home. It was bad. Category 3 Waste water spread all through my main floor and raining down through the floorboards into my basement. It was a nightmare.
SERVPRO Rochester came to our rescue and I am forever grateful. I'd like to call out the amazing team that helped me through this disaster.
Jeanne, Angela, Kortney, Kevin, James and Lance - thank you! You guys are the best!!!

Mindy G.
Rochester

About Us

Our History - Since 2003, SERVPRO of Rochester have helped many people in Rochester, Rochester Hills, Lake Orion, Oakland Township and surrounding communities.  More than 5000 customers have called us to help them restore their property.  

Committed to Our Community - We have investing in the community through volunteer work, sponsorship, and charitable donations.  As we grew, we still maintained the same mission, to serve the people, businesses, and organizations of the Rochester Area. A few of the businesses we partnered with are Goodfellows, Capuchin Soup Kitchen, and Women's business Community.

Our Employees - We are fortunate to have a great group of employees at SERVPRO of Rochester.  Our team overall combined have over 70 years of experience in the restoration industry.  Most of them within the SERVPRO franchise system. Our team has many IICRC industry certifications. Our team has the knowledge and experience to restore your property with a high level of care, professionalism, and attention to detail to help make your experience with SERVPRO of Rochester a good one.

Why SERVPRO? - SERVPRO of Rochester specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Rochester can also mitigate mold and mildew from your home or business.  Our motto is "Like it never even happened".  Our commitment to excellent service has helped us gain the trust of our community. So when you have a disaster, trust us to clean up the mess

Owner of SERVPRO of Rochester

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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