Meet Our Team
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SERVPRO of Kalamazoo and Portage
Eric Chesser
President
- Eric became part of the SERVPRO of Kalamazoo and SERVPRO of Portage family in 2025 when he purchased the franchises.
- With more than 20 years of experience in the restoration industry and a Master's Certification in Fire and Water Restoration, his leadership and expertise have been key to the company's continued growth and success.
- Outside of work, Eric has been happily married to his amazing wife since 2002 and is a proud father to two children, Jacob and Madison.
- He holds a black belt in Karate, has a passion for cars, and enjoys spending his free time on the golf course.
Tony Norris
Project Manager
Mike Tremblay
Project Manager
Alison Guiter
Structure + Personal Property Project Manager
Justin Popp
Reconstruction Project Manager
Alice Warner
Assistant Project Manager
Mark Hamm
Business Development Representative
Gabby McCrory
Restoration Technician
Isaac Balboa
Restoration Technician
Isaac Gutierrez
Restoration Technician
Jayden Wells
Restoration Technician
Josh Silsby
Restoration Technician
Katie Norris
Restoration Technician
Kayla Decker
Restoration Technician
Mac Averitt
Restoration Technician
Mel Blais
Restoration Technician
Leo Garza
Restoration Technician
Trenton Popp
Restoration Technician
What our
customers are saying
I used SERVPRO at my house after a pipe broke and flooded my basement. Thanks to Jane and Shawn for saving the day!
My household suffered a sewage backup. I called SERVPRO in a panic, not knowing what to do. They put my mind at ease by walking me through the step by step process of what to expect. I was very pleased with their service.
A tree fell on my home during a bad storm. I called SERVPRO for assistance, and I couldn't believe their quick response. Their team was compassionate and professional. I was very impressed with work.
I discovered mold growing in my bathroom and immediately called SERVPRO to help. They arrived quickly and really knew what they were doing. I was very satisfied with their work.
SERVPRO was there for me after I encountered a small kitchen fire. They were here right away and did a great job! I no longer have a lingering smell of smoke throughout my home.
After my refrigerator line leaked down into my basement, I called SERVPRO to help. Their team was very professional and kind. Now my basement looks fantastic!
SERVPRO was able to get the skunk smell out of my home after my dog was sprayed.
My organization has hired SERVPRO consistently over the last few years to manage debris cleanups on several of our properties. SERVPRO provides us with exceptional service -- navigating fairly inaccessible locations, managing of large debris piles, and handling adverse weather conditions -- all with phenomenal results. Sites have been pristine after their work. Tony and Isaac also have provided us with exceptional communications, and they have regularly gone above and beyond in customer service. I wouldn't hesitate to recommend their services and will call them whenever I have need for this type of work.
Great work Mel and Isaac B! I greatly appreciate your thoroughness and professionalism while at my home. You all, and Mike, definitely put me at ease communicating every step of the way, during what started out as a very stressful event. Thank you!
About Us
At SERVPRO of Kalamazoo and Portage, we understand how overwhelming fire or water damage can be and the impact it has on your home or business. Our mission is to reduce that disruption and restore your property quickly, making it "Like it never even happened."
We specialize in cleaning and restoring residential and commercial properties affected by fire, smoke, or water damage. Our team is also trained to handle mold and mildew remediation to keep your property safe and healthy.
Our staff receives extensive training in property damage restoration, from SERVPRO's corporate training center to regular IICRC-industry certifications. With a nationwide network or skilled franchises, we have the resources to handle any size disaster, big or small.
If you're in need of professional restoration services, give us a call today.
Proudly serving communities since 1967, SERVPRO is the trusted name in cleaning and restoration.
