Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Allegan / Barry County and SERVPRO of Southern Holland & Van Buren County
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(269) 686-0664
4.9
(94 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
94 Reviews
4.9
Leave Us A Review
Peggy Cahue-Kuipers
3 days ago

Easton did a great job at the final clean up. He was quick and very helpful!

Anna Vervoort
about 2 months ago

I am so happy with the customer service from the first call to completion, Nancy is amazing! Each of the individuals that were here and the communication I received during the moldy, messy, smelly & wet carpet and drywall removal & cleanup during 90 degree days. Thank you!

Anchor Point Vacations
4 months ago

The team at ServPro was fantastic to work with to clean up some water damage. They were responsive, efficient, and overall did an excellent job. Highly recommend

Tyler
5 months ago

We had our basement flood and I called several different clean up companies including a few different SERVPRO locations. All were busy with other customers due to the unusual amount of rain this season but Jeremy Hoekwater made time to come out and assess our situation personally. The experience was extremely professional and saved us over $5,000 (compared to quotes by other restoration teams) hopefully I don’t have to be in this situation again but I would not hesitate to use this teams services in the future!

K M
9 months ago

Great job Guys! They did an amazing job of making it really easy!

Lori Nederveld
9 months ago

We had a pipe burst in our basement at 2am...which totally flooded our basement. The Allegan ServPro team was here by 9:30am the same day. They were so helpful through the entire process. They checked on progress every day until everything was dry. Great communication from everyone on the team. They made a stressful situation so much easier to navigate. I would highly recommend them to anyone. Make them your first call!

Cheri Schulz
10 months ago

It started a bit rocky. But Jordan and Bella ROCK! Long story.....I scheduled a cleaning with this company, because they had done a superior job cleaning my husband's place of business. They had been concerned that they were going to have to replace some very stained carpet tiles - but after Servpro did their work, they didn't have to! So I thought I was "safe" having them do our home. So the young men that came were very polite and professional - but unfortunately, I had to leave the house for an unexpected appointment prior to them finishing, and I was unable to do the final walk-thru. And even more unfortunate was when I came home about 30 minutes after they finished and I almost cried! It looked like they hadn't even been there! I could see some marks in the carpet where a cleaning wand may have been - but the very few light stains I had pointed out to them were still there - as well as at least 50 bugs/dust balls along the edges! There was not even a slight dampness on the carpets anywhere! There was no "fresh clean" scent either! I am not a complainer - but I had to call the company! One of the co-owners, Jeremy, called me within an hour and assured me that they would "make it right" and we scheduled for a crew to come back a few days later, due to my schedule. Then I called him back because I was curious if they still put things under furniture legs? He said "there aren't any?" Nope! He said "I'm sending over our manager immediately to check this out!" The manager came and agreed that there were some big issues. I was a bit apprehensive about the "redo" - but I did not need to worry! Two young ladies, Jordan and Bella, came - walked through the house with me - and assured me that they would make it right. And boy did they! They are AMAZING! They worked fast, hard , efficiently and most important EFFECTIVELY! The house smelled great! The carpets looked almost like new! The stains were gone! Every piece of furniture had protective pads placed under their legs! I am over the moon happy - just wish it hadn't disrupted my days prior to getting ready for Thanksgiving - but all is well - GREAT - that send well - GREAT! Thank you! I will be using you again!

Mark Hilbush
11 months ago

You never want to have to use they guys, but if you need cleanup and demo from a disaster, I can think of no one I would rather have in my home dealing with the mess. Mike is outstanding to work with on the front end -- really knows his stuff. And kudos to Jordan the team leader!! She is as good as it gets... Good communicator, good leader, excellent at what she does, and a pleasure to work with under difficult circumstances. I hope I never have to use them again, but if I do, this is the first place I will call.

Julie Sabo
12 months ago

Jordan was amazing! We had some flooding in our basement and her positive attitude eased our stress.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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