Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Newton / Wellesley
Our Google Reviews
(617) 332-9000
4.9
(71 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
71 Reviews
4.9
Leave Us A Review
Anjala Tess
4 months ago

Team was great! Showed up quickly and dealt with situation professionally. Kept in great contact between visits. Left the house very clean. No complaints at all.

Jennifer
6 months ago

Servpro did an excellent job with our water remediation. They communicated clearly throughout the process, kept us updated on any changes, showed up on time, and were consistently responsible and professional. They went above and beyond to solve the issue, and their pricing was very reasonable. Highly recommend.

Christina Rende
about 1 year ago

We had such a great experience with Servpro after we had an unexpected ceiling collapse in a first floor bath due to a leak upstairs we knew nothing about. The project manager, Daemon Dills, was very responsive and kept us up to date when his team was coming each day. And I can’t say enough about the crew, Noel and Tim. Noel came the afternoon of the collapse, cleaned up the mess so well you would have never known there was a major issue (except for the missing ceiling), and answered all of my questions on what was a stressful day. And each time Noel and Tim came they answered our questions, explained next steps, and were respectful of our space. They left everything very clean. Bonus, our dog loved them! Couldn’t recommend thus team enough.

Ary Rotman
about 1 year ago

They've done a great job from A to Z, from my early call when I reported the damage to the last day when the work was completed. Everyone was coming on time as promised and was extremely professional.

Michael Phipps
about 1 year ago

Our agency has trusted Dave and the ServPro team to take care of our clients for over a decade to provide a prompt response, honest assessment and quick repair for all types of claims including mold remediation. We needed part of our office gutted and rebuilt along with converting an old dirt floor basement to concrete with a sump pump system and Dave was our first choice. The project came out great!

Julia B
over 1 year ago

Great service! Thank you for your help!

John Trefethen
over 1 year ago

ServPro came promptly to begin remediation efforts for a cracked water filter which flooded part of my kitchen and water poured into the room below the kitchen, damaging stored boxes and the carpet. The fans and dehumidifiers remained for 5 days and were able to save the wood floor in the kitchen. They also came promptly to begin the restoration work, all to my satisfaction. The two man crews that came to perform both services were extremely polite and helpful. The crew that came to do the restoration work in the downstairs room had to remove some furniture so that the rug could be put down. This required my computer desk to be taken apart so that it could fit through the door. They did it easily and were very polite and helpful throughout. I could not have asked for a better experience.

John Smith
almost 2 years ago

Great company with excellent service

Genicis Madrid
almost 2 years ago

I highly recommend Servpro of Newton/Wellesley. I was completely impressed with their professionalism and customer service. After experiencing such a disaster in my home it is great to know you have someone you can trust that will get the job done. Thank you Servpro

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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