Meet Our Team

Joseph Woods is the Office Manager for SERVPRO of Jamaica Plain & Roxbury. He comes to us with over 10 year of experience. Joe has the following Certifications from the institute of inspection Cleaning and Restoration (IICRC): Water Damage Restoration, Water Removal technician, Applied Structural drying technician and carpet cleaning technician, Fire damage restoration, Mold removal technician and Trauma and Crime Scene Technician. Joe is very involved in the community. He is a Volunteer Firefighter & EMT in Boston, MA.

Theresa Brown is the Executive Account Manager at SERVPRO of Jamaica Plain & Roxbury. She has been with SERVPRO over four years and has received various certificates. Theresa has lived in the Boston area for over 25 years and loves it. She takes pride and getting to know our clients and assisting them with all their needs.

Alicia Centeio is a Commercial Business Development Representative at SERVPRO of Jamaica Plain & Roxbury. She has over 10 years of sales and marketing experience. Alicia is responsible for creating and maintaining relationships with our new and existing commercial clients.

Lillian is the Operations Manager. She ensures the franchises run smoothly from a production and service standpoint. She has been an integral part of the business for several years. She runs the day-to-day operations for three SERVPRO franchises. She is deeply committed to providing the best and fastest service possible to our local community for water & fire damaged homes and businesses.

Nelson is a Crew Chief at SERVPRO of Jamaica Plain & Roxbury. He communicates with customers while supervising his production crew in completing tasks to industry specifications and customer satisfaction. Prior to working on our team, Nelson was a Construction worker in Boston, MA. for over 10 years. He has training in lead as well as OSHA. He lives in South Boston and enjoys spending time with his family.

John is a Project Manager at SERVPRO of Jamaica Plain & Roxbury. He has over 22 yrs of experience in home improvement, customer service and management. He has attained an Institute of Inspection Cleaning and Restoration Services Certification and is SERVPRO training certified. John is a father of a daughter and a son. He is very involved in his community.

Robert Cameron is a is Senior Executive Account Manager at SERVPRO of Jamaica Plain & Roxbury. Robert is from Roxbury, MA and is very much involved in the Boston Community. He was a Realtor in the Boston Area for many years. He is a member of the Boston Emergency Service Team.

Mishel'le Mojica is the Client Engagement Specialist for SERVPRO of Jamaica Plain & Roxbury has several years of experience as a property manager in the Boston area. She has tons of customer service experience. Mishel'le is most engaged and excited when she is helping customer. Customer first attitude!

Raymond Albano is a Production Tech at SERVPRO of Jamaica Plain & Roxbury. He has several years of experience and has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician.

Luis is a Crew Chief at SERVPRO of Mattapan & Hyde Park. He is responsible for assisting the production crew in completing onsite services with professionalism and concern. Luis has been a member of our team for over two years and worked for us as a technician before becoming a Crew Chief. He previously worked as a landscaper in Boston, MA.

Helder Brandao is the Director of operations at SERVPRO of Jamaica Plain & Roxbury. He has over 10 years of experience as an Insurance Professional. He has several years of experience and has the certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). He is from Boston and is a Huge Boston Sports fan! He is active in supporting Greater Boston Food Bank, NE Centers For Homeless Veterans, And Childrens Hospital Boston.....His goal is to make a difference in the Community.

Tony Wilson is a Construction Supervisor at SERVPRO of Jamaica Plain & Roxbury. He has 26 years of experience in Construction industry. Prior to SERVPRO, he was building and remodeling residential and commercial properties. Tony believes in Safety first and exceeding customer's expectation.

Felix is the Reconstruction Project Manager at SERVPRO of Jamaica Plain & Roxbury. Felix has over 8 years of industry experience. Felix provides excellent customer service. In his free time, he loves to hike with his wife, kids and two dogs.

Emanuel is a Crew Chief at SERVPRO of Jamaica Plain & Roxbury. Emanuel's role includes making sure all aspects of the onsite job process are completed correctly, with emphasis on customer satisfaction.

Amilcar is the Reconstruction Supervisor for SERVPRO of Jamaica Plain & Roxbury. He is also certified in Lead Renovation, Repairs and Painting. He enjoys traveling, dining out, movies and spending time with family and friends

Mario Austin is the Production Technician for SERVPRO of Jamaica Plain & Roxbury. He has several years of experience in the clean up and restoration industry, and managerial experience. He leads the crews that go out every day to make ensure each job is done meticulously from start to finish.

Junior is a production technician for SERVPRO of Jamaica Plain & Roxbury. He has several years of experience in the cleanup and restoration industry.

Aldino is a licensed technician at SERVPRO of Jamaica Plain & Roxbury. He comes to us with several years of construction experience. He has the following certification from the institute of Inspection Cleaning and Restoration Certification (IICRC). When not at work Aldino enjoys spending time with his family and friends.