Emergency Water Extraction & Structural Drying Services

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SERVPRO of Butler, Hopkins, Ohio, Muhlenberg and Edmonson Counties
Our Google Reviews
(270) 683-1888
4.7
(77 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
77 Reviews
4.7
Leave Us A Review
jason brewer
2 months ago

The receptionist Rachel was very helpful and informative. I was very impressed with how she handled my call. She's proof that there are still kind and helpful people in this world 👍

Karissa Wedding
about 1 year ago

I can’t say enough good things about the customer service at SERVPRO. From the moment I reached out, their team was incredibly responsive, friendly, and genuinely willing to help. They took the time to listen to my concerns, explain the entire process in detail, and made me feel confident every step of the way. Their willingness to go above and beyond did not go unnoticed — they showed real care and compassion during a very stressful situation. It’s clear that customer satisfaction is a top priority for them, and it made all the difference. If you’re looking for a team that’s reliable, supportive, and truly puts your needs first, SERVPRO is the one to call. Highly recommend!

Missy Kayhd
over 1 year ago

Freaked out? Confused? water damage and what to do?? DONT PANIC- just CALL THESE PROFESSIONALS FIRST!! No matter your budget~ , it is WORTH every dime insurance wont want to cover~GET A LOAN! These guys are worth it! bc.: (part two of my story)knowing the job of remediation is done right is RIGHT. Without bones. you have mud. This crew GETS IT! They KNOW from the get go what the challenges are and most of all~ how to best fix it, what is fixable, and will explain when moving on and what is best course. . These guys and gals are the most hard working, HONEST , crew i have ever had the "unfortunate pleasure" of working with. I trust Jamon and his crew IMPLICITLY. Prof opinions and knowledge~ Hands down 💯 But what i want to expres MOST is with my health, emotional and physical well- being, the amount of comapasion, help (they moved my crates for me❤️) And constant reassurance they would finish the job~ RIGHT~ it has kept me from spiraling into a Multiple Sclerosis/ : AI full flare!! Beyond expertise is what makes KY the BEST STATE in which to live, and by FAR (Dc, take note!) the best PEOPLE~to be your neighbors. If there is still a company that can be a model to ALL cos~ This IS THE TREND! Back to honest values, working for, and with your neighbors~ remember that ad campaign: we will ortect you and property bc we are "your neighbor?" Yeah, Me too~ Well, This SERVPRO team fulfills that promise broken by others! . A job done right, should get fair pay (insurance😡😠), and excellent referrals and new business.I hope to gove a bit back here. My meager home is just one example of the hundreds, I know, being dealt with~ they treat me as specially and carefully as I am the only client.! But it is MY home. They appreciate the castle in it, that i see. Wow~ EMPATHY IS making a come back.!!! #teamky Firstly, despite my google map redirection, , I am NOT in ATL! I am a very proud res of Ohio Co., KY. I can only post a portion of my letter to the owner here. I try to keep my composure as i write the words of sincerest appreciation and gratitude for "my guys" as they have become known as to me and my family. It is hard to keep the tears at bay bc Jamon, Jared, and Alex, and (Henri🇫🇷🫶👍) are absolutley the most professional group and TEAM~ many things "roll down hill". well. So do VERY graceful slalom skiiers... ! This is a modern example of what a co should be, and WILL BE, bc hinest part: folks have had it with big co crap, being lied to, nit treated fairly, and want to call their neighbors in time if crisis. Jamon, you are an ANGEL man!! 😇 You are the absolute example of a leader of your crew, how to treat customers, and vendors. ~ Just incredible! Yall have left me humbled, grateful, and trusting in humanity. Yeah, water damage, fighting for what is simply "right", has left me with hope, life friendships, and has given back to me more than any aesthetic loss or physical displacement could ever take away. Thanks can never express my true gratitude.❤️😇🙏😇

Sande Heath
almost 2 years ago

This company and the crew that came to our home are just outstanding. We had flooding in the basement an incredibly stressful situation. Threy got here in under two hours! They are extremely knowledgeable and efficient. I was able to calm after understanding the situation thanks to their explaining everything. Thank you so much just doesn't seem enough!

John Clement
almost 2 years ago

Excellent! Fast, friendly and efficient quote and service..

Jessica Fleming
almost 2 years ago

Patrick and his crew were great to work with. Did an excellent job.

kellie berry
almost 2 years ago

Patrick and his team did a great job at my mother's home when it flooded. She has dementia They were quick to respond, kind, respectful, and helpful.

Sherry Nash
almost 2 years ago

Great company to do business with.

Best Bossman
almost 2 years ago

Love the entire crew Everyone’s amazing thank you for your hard work!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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