Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Uptown, Buena Park
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(708) 571-4482
4.8
(70 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
70 Reviews
4.8
Leave Us A Review
Jeff Williams
2 months ago

Jocelyn and her team were super professional and really advocated for me during the mitigation process at my apartment. I thank them for their prompt, thorough work!

Lola D
2 months ago

The team was professional, responsive, and communicated clearly throughout the entire process. They arrived on time, worked efficiently, and treated my home with care and respect. Their attention to detail and commitment to quality really stood out. They made a stressful situation much easier to handle, and I truly appreciate their hard work.

Mariana Maslovska
2 months ago

Recently had Servpro of Uptown Buena Park restore my property, they were reliable, communicative and helpful. Highly recommend them!

K Domsic
3 months ago

I am currently in a skilled nursing facility for a fractured knee and femur. I was recently discharged to my apartment, for home care, although I could not walk. I went days without being able to move. I also needed to move out of my apartment by June 30. I was overwhelmed and anxious, having to schedule different companies for different tasks. Then I called ServePro and Jocelyn took over when I mentioned the other companies and tasks, telling me that ServePro could do everything. She is a cheerful, efficient professional who gets things done. They used an air scrubber to clean up the bedding and discarded everything including the mattress. Since I couldn't be there, Jocelyn stayed in touch by text throughout the process which was such a relief. Her judgment skills are outstanding! She sent a few texts of things they would discard and I would have done the same thing. No worries! The technicians were so fast, it's obvious that they are experienced in delivering the highest quality of services with the fastest turnaround possible. I would also like to mention Sam, the owner and Jessica, who both helped explain how it all works and got me in touch with Jocelyn. They are a true team at this ServePro facility and it shows. The entire time I felt like they cared about me and wanted to help me. If you need disaster, moving, biohazard waste cleanup plus other services, I highly recommend giving this ServePro a call.

Mary Jo Brown
4 months ago

Last September I was working with Jocelyn at Servpro -Uptown location on cleaning my back patio. She was wonderful and worked to make it affordable for me. Despite her help, I never hired them. My mom suddenly passed away in the midst of our negotiating my back yard situation. So, I just canceled everything. None of that mattered at that moment. Not only was Jocelyn understanding and empathetic, she SENT ME FLOWERS - and I didn’t even give her my business. I can’t express how touched I was by her care and kindness. This wasn’t about business, it was about being a good human. We need more companies and people like this in our country, with a focus on kindness, decency, and people over profits. I am now scheduling multiple jobs with Jocelyn and the Uptown ServPro office and looking forward to it! I didn’t know they do remodeling too! *********UPDATE************ I had a mouse issue...lots of mice. They had been centrally located in my laundry/furnace room. I immediately called ServPro Uptown and planned the cleaning with Jocelyn. They did an excellent job. Every item in my crowded laundry/storage room was taken out, cleaned and disinfected, then returned to the room. They sanitized all the affected areas and I cannot tell you how much better I feel. More than anything Jocelyn and the team were extremely responsive with any issue I had and she made sure that her team was trained in the proper way of doing things. Their customer service is the best I've experienced in any service company I have ever worked with.

Laura Gallo
4 months ago

Team did a good job cleaning up water after a kitchen flood

Sean McGrath
5 months ago

Sam and the ServPro team at Uptown Buena Park did a tremendous job with mitigation and remodeling. Not only was Sam and his team extremely efficient but always available for questions or updates. When going through an emergency that displaces you out of your home it can be an immense stress dealing with insurances, hotels, contractors, etc. I can easily say that Sam alleviated a lot of that stress by making the process smooth and clearly outlining the step by step process. They also helped expedite the project to get me back home as soon as I needed. The work completed, which includes flooring, drywall, painting looks fantastic and highly recommend them for any work.. emergency or otherwise!

Charlie Luong
5 months ago

Great service everyone super friendly thank you

Kristin Bruhn
6 months ago

We had an emergency situation when our sewer backed up, and this cleaning company was able to squeeze us in right away for a full cleaning and sanitation. Their team was incredibly efficient and responsive during a very stressful situation. While they may not be the cheapest option, the quality of their work and the speed with which they handled everything made it absolutely worth it.

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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