Meet Our Team
Here to Help® 24/7
SERVPRO of Park Ridge, N. Rosemont & S. Des Plaines
Kim Cousineau
Kim Cousineau has been working with SERVPRO®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.
Patrice Dishaw
Patrice Dishaw has been working with SERVPRO®; Team Miller since 2002 and is currently the Senior TPA and MUO Development Manager for all of our offices. In her role, she oversees all TPA leads, develops relationships with TPAs, and trains and develops training for all office locations operated within Team Miller. Patrice’s favorite part about working with SERVPRO is helping teammates grow within their role in our organization. In her free time, she enjoys golfing, crafting, cooking, reading, and entertaining her friends and family.
Michelle Gricar
Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.
Kari Peckham
Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.
What our
customers are saying
The team was excellent, and the job was well done.
Outstanding, prompt, personal, and professional service!
Very professional. Good quality.
SERVPRO was the perfect choice to clean out a hoarder's house. This house was infested with mice, bed bugs, and ants. It was totally disgusting. I called another company after SERVPRO. SERVPRO did the job quicker. The crew had a list of what the owner was looking for. They came out with anything they had on the list and anything valuable looking. The crew was quick and amazing, putting up with that mess. We tried to clean and knew it was too much. I called for professional help and they are it. If you need an honest, trustworthy company, this is the place. They are worth every penny. They got the job done in 3 days. This crew was amazing! I can't thank them and SERVPRO enough. How they tackled some of the removal is amazing.
First time filing an insurance claim. Walked us through the process. Cleanup was quick and professional. Restoration was smooth.
They were on site within 30 minutes of calling. They were absolutely amazing to work with. Cleaned out the flood, boxed and bagged all of our belongings, cut out the contained dry wall all in 2 days. We would not have been able to get back to normal without them. Amazing team.
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
