Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of Matteson-Homewood
Our Google Reviews
(708) 747-9925
4.9
(49 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
49 Reviews
4.9
Leave Us A Review
Carol N Panozzo
3 months ago

Very pleased with the quick and efficient response. While their competitors sent me to voicemail, Amanda answered the phone and immediately began solving our remediation problem. They had people out to the house same day. Excellent!

Ava Evbuoma
over 1 year ago

We had just had our basement renovated and a flood. ServePro’s team from the office staff, workers in my home and the continued communication and follow up they’ve provided is outstanding. As awful as the flooding was Serve Pro has done wonders to restore our basement. Thank you ServePro you’ve done a stellar job.

Gregg Lunceford
over 1 year ago

The team was very thoughtful and worked hard to create a positive experience. Their work was done well and they cleaned up with care.

Mike Bacon
over 1 year ago

I had a pipe burst in my restaurant and flooded the whole place. Bobby's team at serve pro came out right away and got things going in the right direction. Immediately put my mind at ease talking to them. Caleb and Mike headed up this project and I couldn't be happier with the work they did. I was back up and running in no time. Highly, highly recommend these guys.

Jeremy Fenton
almost 2 years ago

I had some smoke damage and smells in the house that I couldn't get rid of...had a deodorizer treatment performed and now my house smells brand new..if I would have known how great this turned out I would have done this years ago..way to go Servpro!!! 10/10

Jeffery Ester
almost 2 years ago

SERVPRO of Matteson-Homewood Bobby and his team at SERVPRO of Matteson-Homewood were absolutely fantastic! Their professionalism, efficiency, and attention to detail were truly impressive. From the moment we contacted them, they were incredibly responsive and helpful. Bobby took the time to understand our specific needs and provide us with a clear plan of action. His team arrived promptly and worked tirelessly to restore our home to its original state. What truly sets SERVPRO of Matteson-Homewood apart is their commitment to customer satisfaction. They were always available to answer our questions, address our concerns, and keep us informed throughout the entire process. Their friendly and approachable demeanor made a stressful situation much easier to handle. If you're ever in need of restoration services, I highly recommend SERVPRO of Matteson-Homewood. You won't be disappointed!

Luzetta Andrews
about 2 years ago

I am extremely Happy with the restoration of my lower level. The work that was done was awesome. There were no signs that they were in the house except for seeing the work that had been done. I would recommend them to anyone that needs work done.

Wendy Durham
about 2 years ago

SERVPRO did an amazing job! My room was left in shambles after storm damage caused my ceiling to fall in. SERVPRO came in and completed restored it. It looks way better than it did before! John, Justin, Tom, and Josh were extremely professional and did fantastic work. Would highly recommend! Recently had a large tree fall on my house and I’m requesting SERVPRO again because of their high quality work!

Carrol Collier
about 2 years ago

I would love to say about those men that came to my Destroy home the one is John he look at everything he give me the safe word l need to hear l going made sure you are good l have State Farm Insurance he talked to my agent To explain to them What I needed to get my house back running again John help me to get in a hotel and talk with them about the price of my home that needs to be fixed cause my house was flooded out I lost a lot l was so emotional upset you have part of his team come in to pack my stuff up for me Then he had this amazing crew of his to come and beautify my house again for me and they names are Justin Brett Ray Mikey Josh Tom When I had to come home because my house flooded again from the second time from outside so we had lead the hotel come back to this broken up house the guys work with me with my babies which is a Labrador and a pitbull they love do know I appreciate this company to the utmost the leader to the group they are amazing they love your home like it's their home and they don't complete it until they are satisfied and I appreciate they the love for people thank you service pro so good quality people

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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