Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Jefferson, Franklin & Perry Counties

Our Google Reviews
(618) 435-8200
5.0
(327 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Jefferson, Franklin & Perry Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Josh is very kind and was a pleasure to work with during our storm damaged home process. 

Karen P.
Benton

SERVPRO just fixed a room in one of my clients house that had water damage and their work, prompt service, and customer service was outstanding! I'd highly recommend SERVPRO to anyone with a restoration or carpet cleaning need!

Melanie C.
Marion

Very great to work with!! They did an excellent job!! The little blonde girl was soooo sweet!

Lindsay G
DuQuoin

A storm blew a tree onto our house. So scary. SERVPRO made the process less stressful by working with my insurance directly, and their kind attitudes made everything better. 

Dylan W.
Pinckneyville

SERVPRO's crew was great and hardworking. 

Bryce W.
DuQuoin

SERVPRO does a fantastic job and they have an awesome marketing girl!

Karisa L
Sesser

Josh carried his team well and always made sure they were on top of everything.

Levi
Mt. Vernon

Southern Illinois received so much rain this fall. Our basement flooded countless times. SERVPRO was a great help any time we called.

Joyce M
Mt. Vernon

My husband and I's basement flood this fall and SERVPRO was such a huge help with getting our lives back to normal quickly. 

Madeline K.
Pinckneyville

Josh is very kind and was a pleasure to work with during our storm damaged home process. 

Karen P.
Benton

SERVPRO just fixed a room in one of my clients house that had water damage and their work, prompt service, and customer service was outstanding! I'd highly recommend SERVPRO to anyone with a restoration or carpet cleaning need!

Melanie C.
Marion

Very great to work with!! They did an excellent job!! The little blonde girl was soooo sweet!

Lindsay G
DuQuoin

A storm blew a tree onto our house. So scary. SERVPRO made the process less stressful by working with my insurance directly, and their kind attitudes made everything better. 

Dylan W.
Pinckneyville

SERVPRO's crew was great and hardworking. 

Bryce W.
DuQuoin

SERVPRO does a fantastic job and they have an awesome marketing girl!

Karisa L
Sesser

Josh carried his team well and always made sure they were on top of everything.

Levi
Mt. Vernon

Southern Illinois received so much rain this fall. Our basement flooded countless times. SERVPRO was a great help any time we called.

Joyce M
Mt. Vernon

My husband and I's basement flood this fall and SERVPRO was such a huge help with getting our lives back to normal quickly. 

Madeline K.
Pinckneyville

About Us

SERVPRO of Jefferson, Franklin, & Perry Counties is family owned and operated with every employee adopted as an added family member. Offering service to you, your family, or your business in the Southern Illinois area, SERVPRO of Jefferson, Franklin, & Perry Counties endeavors to build lasting relationships and to stay involved in our widely ranged community. Holding memberships in multiple Chambers, sponsoring events, and volunteering where we can is very important to our business. By calling us for your needs, you are guaranteed a spot in our “family.”

Our main goal is to serve your needs in a quick-like, professional manner. Fire and water damage can be very disturbing to every factor involved in the building damaged; creating much unnecessary stress and worry.  As we advocate for a safe, stress-free, and trustful experience, our team is fully equipped with hands on training and is the backboard of our business to make your experience “Like it never even happened.” Let us help in making your worries disappear, starting with just one phone call to (618) 435-8200.

SERVPRO of  Jefferson, Franklin, & Perry Counties stands strong in providing a fast and efficient work ethic while maintaining a trusting relationship. We acquire a fully trained and equipped team 24 hours a day, 7 days a week specializing in (but are not limited to):

  • Fire Damage
  • Water/Flood Damage
  • Storm Damage
  • Carpet Cleaning
  • Duct Cleaning
  • Sewage and Biohazard Cleanup
  • Mold
  • Odor Removal
Owner of SERVPRO of Jefferson, Franklin & Perry Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.