
Meet Our Team
All it takes is one call to SERVPRO of Ottumwa / Oskaloosa. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Michele , team member at SERVPRO of Ottumwa / Oskaloosa]()
Michele
Michele is the COO for SERVPRO of Ottumwa/Oskaloosa.
As COO, she oversees the daily operations, ensuring that every aspect of the business runs smoothly while aligning with the company's overarching goals.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
![Charles, team member at SERVPRO of Ottumwa / Oskaloosa]()
Charles
Charles is an Estimator for SERVPRO of Ottumwa/Oskaloosa.
He is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation projects. He ensures that an accurate scope of work is created while offering a high quality of service in all dealings with customers, clients, and resource providers.
![Justin, team member at SERVPRO of Ottumwa / Oskaloosa]()
Justin
Justin is a Mitigation Crew Chief at SERVPRO of Ottumwa/Oskaloosa.
He helps lead our team in restoring and mitigating residential and commercial buildings after damage occurs. He ensures established procedures are followed by demonstrating a high level of customer service.
![Jesse, team member at SERVPRO of Ottumwa / Oskaloosa]()
Jesse
Jesse is the Account Manager for SERVPRO of Ottumwa/Oskaloosa.
Jesse meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
![Juan, team member at SERVPRO of Ottumwa / Oskaloosa]()
Juan
Juan is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
![Brady, team member at SERVPRO of Ottumwa / Oskaloosa]()
Brady
Brady is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
![Nathan, team member at SERVPRO of Ottumwa / Oskaloosa]()
Nathan
Nathan is a Production Technician at SERVPRO of Ottumwa/Oskaloosa.
He works with our crews to restore residential and commercial spaces after water or fire damage occurs. He ensures client satisfaction and is Here to help.
What our
customers are saying
Dylan Blair and Jacob Morrill did an awesome job cleaning up our basement. They were on time and did a through job!
Great professional staff and I am very pleased with the quality of their work!!
Servpro was prompt, courteous, and very helpful.
Excellent customer service and quality work!
Matt serve tech came the same day I contacted serve pro for water damage in my basement. James and Juan came at the arranged time to remove wall treatments and treat for mole. Each person was friendly, respectful and informative about my basement issue. I was able to get my questions and concerns answered.
We had a quick response from our initial call. The technicians explained the steps and kept us informed.
Workers drying out the basement did a great job! Communication could have been better.
Great service James!!! Charles has also been very helpful. You guys rock it!!! Thank you very much.
Quick to respond and do a great job!
About Us
At SERVPRO of Ottumwa/Oskaloosa, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.
Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.
In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.
Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.
When disaster strikes, know that you can rely on SERVPRO of Ottumwa/Oskaloosa. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!







