Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Iowa City
Our Google Reviews
(319) 338-8550
4.5
(139 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Water from sewer system backups is unsanitary and may contain bacteria and viruses. Special training and equipment are necessary to safely clean this type of contamination. 

There are three major types of contaminated water. SERVPRO of Iowa City will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

Category 1: "Clean Water" 

This is water from a clean source, such as a broken water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending on temperature and contact with contaminants. 

Category 2: "Gray Water" 

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow, toilet overflow with some urine, but no feces, or dishwasher overflow. 

Category 3: "Black Water" 

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth. 

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Still in the process of getting the ceiling to dry from a waterpipe bursting. Roger and Cam have been great at communicating, arriving on time, and being courteous and professional! As far as ServPro, the company - So far, so good. And, to the managers there at ServPro - please continue to work with people getting them back to where they were before the disaster and not giving in before the job is complete and safety measures are in place. This is very much appreciated. Thank you again to Roger and Cam! Stacey S. Kalona, Iowa

Stacey Schrock

Roger has been amazing to work with at Servpro. Never makes me feel like I am a burden when I have a lot of questions. The job will get done right with Roger around!

Jade Thomas

Dylan Blair and Jacob Morrill did an awesome job cleaning up our basement. They were on time and did a through job!

M K

ServPro of Iowa City/Coralville was compassionate, prompt, and thorough in responding to the water damage caused by a frozen pipe that burst on a Sunday. Jacob Morrill was a true professional and immediately helped us begin the mitigation process. We’re also especially grateful to Dylan Blair for his dedication and hard work in ensuring everything was completely dried out and that our home was restored as quickly as possible.

Kelly McDonald

Jacob and Dylan both came out to the business I was at right away, in the middle of the night. They were professional, polite, and cleaned up the excesswater we had promptly.

Hudson Haynes

Absolutely fabulous experience. Zach showed up within an hour of my emergency call placed. In the midst of my water damage, Zach and Jacob were great guys to work with. They showed up the following 4 days to monitor progress. By the 5th day they were able to remove all fans and humidifiers. They were so kind and funny, and provided some much needed comedic relief during my stress and panic. I would absolutely use them again!

Katie Bernhard

Highly recommend ServPro — had a giant leak from an upstairs radiator go unnoticed for an hour. Completely soaked through the hard wood floor and into my lath and plaster ceiling on the floor below. Now bueno. Called ServPro that evening around 4:30pm — had a team at my house by 5:30pm THAT EVENING. Absolutely insane. Roger and Jacob were fantastic. Assessed everything quickly, brought out the big fans to get things drying, and commiserated with me enough to make me laugh and relax a bit. 11/10 would highly recommend!

Guillermo Gutierrez

Good communication and great work Roger was very helpful and responsive to my questions provided great information!

Bob Sherman

We called Serve Pro after being given their name by our insurance agent after experiencing a water issue. Serve Pro sent their employee Zach Andersen and he was amazing! He arrived quickly, within 30 minutes of our call. He calmly went to work, worked tirelessly to solve our issue, brought in other staff as needed, had high standards for cleanup and was extremely knowledgeable, skilled, pleasant and communicated clearly with us. We were so lucky to have gotten Zach’s help. I highly recommend Zach and his team at Serve Pro.

M Max

About Us

At SERVPRO of Iowa City, we take immense pride in being one of the leading restoration companies in the area, known for our dedication to exceptional service and community support. Our team is available 24 hours a day, ready to respond to emergencies of any size, whether it's a small water leak or a large fire damage incident. We understand that disasters can happen at any time, which is why our commitment to rapid response is unwavering.

Our skilled technicians are IICRC-trained and certified, ensuring that they possess the expertise and knowledge necessary to handle various emergencies effectively. We believe that using the best equipment in the industry is vital for providing top-notch service, which is why we invest in state-of-the-art technology for our restoration and cleaning efforts. This allows us to tackle even the most challenging circumstances with confidence and efficiency.

In addition to our technical capabilities, we know that the emotional toll of a disaster can be overwhelming for those affected. That's why we focus not only on restoring your property but also on providing compassionate, personalized support throughout the entire process. Our team takes time to communicate openly with you, keeping you informed about every step we take, so you feel secure and involved in the restoration of your home or business.

Getting you back into your space as quickly as possible is our highest priority, and we take great pride in our fast turnaround times combined with meticulous attention to detail. Whether you’re facing water damage, fire damage, mold remediation, or other cleaning services, we approach each project with the utmost professionalism and care.

When disaster strikes, know that you can rely on SERVPRO of Iowa City. We are here to help you navigate through the challenges and restore your peace of mind. Let us be your partner in recovery. We are Here to help!

Brett & Lindsay Kellogg
Brett & Lindsay Kellogg
Owners of SERVPRO of Iowa City

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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