Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Des Moines SW & East

Our Google Reviews
(515) 244-5511
4.5
(107 reviews)

Service Areas

Des Moines, IA | West Des Moines, IA | Indianola, IA | Norwalk, IA | Altoona, IA | Pleasant Hill, IA | Carlisle, IA | Earlham, IA | Winterset, IA | Martensdale, IA | Booneville, IA | Sommerset, IA | St. Charles, IA | Ankeny, IA | Bondurant, IA | Mitchellville, IA | Runnells, IA | Hartford, IA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Des Moines SW & East we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great work, answered all my questions and addressed my concerns. The gentleman were knowledgeable and
assured me everything will be cleaned up. I would recommend SERVPRO to anyone. Great job, keep it up!

Zejna
Grimes

Mike and Team at SERVPRO were fantastic to work with. Very efficient and friendly people!!!

Bruce
West Des Moines

Response was great even though there was multiple flooding issues from recent rainfall. Brought the right and quantity of equipment and tried to keep unnecessary damage minimal making it easier to get back to a normal family routine. Personnel was also courteous and flexible. Very pleased with the work services.

Matt
Boone

Nick and Dylan were first class. Thank you for excellent and professional service.

Marsha
West Des Moines

Great job from all involved. Your staff made a stressful situation much better. Thank you for everything you did.

Robert
West Des Moines

Excellent staff and service. Especially Nick and Sing.

Nate
West Des Moines

Hi, Billy.

 I’m writing you to tell you what a GREAT job Mike and Nick have done for us for a SECOND year in a row!

 Fast to respond, always on time for meetings, thorough information and follow up…we’re VERY pleased to work with them.

 I joke with Mike that we should BOTH take the last week of June off next year - since this was the SAME week we had flooding LAST year!

 I hope we DON’T need your services in 2020, but if we do, I’m calling Mike and I have his cell number saved in my phone!

 Seriously – amazing job by these gentlemen.

 I wanted to make sure you knew how much we appreciate them.

 Thank you!

Janet
Des Moines

We are very impressed with Nick and his team. Very detailed and great communication.

Missy K
Ankeny

Everyone that worked on our project was professional and excellent. Did an extra great job!

Lisa
Pella

Great work, answered all my questions and addressed my concerns. The gentleman were knowledgeable and
assured me everything will be cleaned up. I would recommend SERVPRO to anyone. Great job, keep it up!

Zejna
Grimes

Mike and Team at SERVPRO were fantastic to work with. Very efficient and friendly people!!!

Bruce
West Des Moines

Response was great even though there was multiple flooding issues from recent rainfall. Brought the right and quantity of equipment and tried to keep unnecessary damage minimal making it easier to get back to a normal family routine. Personnel was also courteous and flexible. Very pleased with the work services.

Matt
Boone

Nick and Dylan were first class. Thank you for excellent and professional service.

Marsha
West Des Moines

Great job from all involved. Your staff made a stressful situation much better. Thank you for everything you did.

Robert
West Des Moines

Excellent staff and service. Especially Nick and Sing.

Nate
West Des Moines

Hi, Billy.

 I’m writing you to tell you what a GREAT job Mike and Nick have done for us for a SECOND year in a row!

 Fast to respond, always on time for meetings, thorough information and follow up…we’re VERY pleased to work with them.

 I joke with Mike that we should BOTH take the last week of June off next year - since this was the SAME week we had flooding LAST year!

 I hope we DON’T need your services in 2020, but if we do, I’m calling Mike and I have his cell number saved in my phone!

 Seriously – amazing job by these gentlemen.

 I wanted to make sure you knew how much we appreciate them.

 Thank you!

Janet
Des Moines

We are very impressed with Nick and his team. Very detailed and great communication.

Missy K
Ankeny

Everyone that worked on our project was professional and excellent. Did an extra great job!

Lisa
Pella

About Us

SERVPRO of Des Moines SW understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." We are blessed to get the opportunity to serve the Des Moines area and help when it is most needed. We recently just moved locations into a larger facility to serve the greater Des Moines area better. We have valued your business over the years and will continue to value it for the many years to come.

SERVPRO of Des Moines SW specializes in the cleanup and restoration of residential, commercial and industrial property after a fire, smoke or water damage. SERVPRO of Des Moines SW can also mitigate mold and mildew from your home or business.  We also do carpet cleaning services as well as odor removal services.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and equipment to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Des Moines SW.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Owner of SERVPRO of Des Moines SW & East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.