Scott Demuth has been in the restoration industry since 2005. He is extremely passionate about helping those in a disaster. He is sincere and empathic, giving his clients assurance and earning the trust to help put their home or business back together. He enjoys talking to people and listening to their needs to find out how he can help.

Family is a priority. Scott is very understanding of his employees when family matters occur. Besides being a family man, he is also a funny man. You will often see him sharing laughs with his family, friends, staff and even strangers. He does great voice imitations.

Scott@SERVPRObhc.com

Libby Demuth's work at SERVPRO®; of Decorah is behind the scenes but never unnoticed. She coordinates the office logistics and is the uniforms & supply manager. The whiteboard in her office is a go-to place to request necessary supplies to help every employee be successful in their work.

Her attention to detail in the SERVPRO work attire not only assists employees to ‘dress the part’ but keeps the team seasonally fitting and coordinated.

Libby also does the accounting and payroll in QuickBooks fulfilling that role since purchasing the franchise in 2012 with her husband Scott. Outside of work, she enjoys their two daughters' activities and family time.

Brett Armfield is our Operations Manager and has been a part of the SERVPRO®; team since 2012. Brett has been through SERVPRO’s Employee Certification Training Program (ECTP), is a Water Damage Restoration Technician (WRT), and is certified in Applied Microbial Remediation (AMRT) by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Brett’s passion for restoring “Like it never even happened," is evident in his daily work. Brett loves summer which lends itself to his hobbies of camping, grilling, floating down the river, and time spent on the disc golf course. He is a loving husband and father. Growing up all around the world, Brett's experiences with many cultures have created a greater knowledge and appreciation for differences in life.

brett@SERVPRObhc.com

Micaiah grew up in York, Pennsylvania, alongside his six siblings. He finds joy in playing basketball and going on road trips with friends.

In his career journey, Micaiah initially served as a supervisor for his family's janitorial business, learning the ropes of leadership and dedication firsthand. Transitioning to SERVPRO©, he appreciates the diverse experiences it offers, allowing him to expand his skills across different areas of expertise.

Reflecting on what matters most in his life, Micaiah treasures restaurants, his car, his family, his friends, and his church.

Dakota joined SERVPRO of Decorah as a restoration technician in 2024. He was looking for a change in work from his factory-based welding job. He fit right in and even comments that the best thing about his job are his co-workers! Dakota really likes the satisfaction he gets when finishing a cleanup service that varies from a water issue to demolition work needed from a fire. He likes helping people!

Outside of work Dakota is a deer hunter and a fisherman. He has traveled to International Falls and Alaska for these hobbies. SERVPRO of Decorah is glad Dakota joined our team!

Cool, calm and quick to bring stability to a chaotic situation; SERVPRO’s®; job file coordinator, Derise, fills this need effectively! She’s often the first person to answer the call for help, literally! Listening, sorting out, and connecting the needed assistance puts a smile on her face.

Derise brings a life time of experience in the many facets of owning a business, from her family’s entrepreneurship. Seeing a need and filling it, comes second nature.

Surrounded by her large family, involved in kids’ activities, and spending time in nature is first on her list of importance outside of SERVPRO…making it special by adding a great cup of coffee completes the joy-filled experience!

derise@SERVPRObhc.com

Meet Sabrina! Her background is in golf course management, so she’s no stranger to multitasking and thinking on her feet. What she loves most about her new role? Being part of a team that truly cares about both its staff and customers.

She enjoys spending weekends at home with her daughter. She’s also a creative spirit, running her own small business, designing t-shirts, and other crafty customizable items! If she could master one more skill, it would be woodworking. Something she always looks forward to is the summer months!

Debbie Robeson began her career with SERVPRO of Decorah in 2015 at our Central Office and played a key role in the development of our Decorah location in 2020. She has enjoyed being part of the growing team and servicing the surrounding counties. She focuses her attention on education and purposeful promotion of SERVPRO services. Creative and intentional gifts that leave lasting impressions of SERVPRO’s sincere care are what her circle of friends throughout many cities appreciate. Providing solutions through storytelling, she easily sells her SERVPRO team's skills for cleanup and restoration. She enjoys living up to her nickname "Smile Supplier" by connecting individuals to resources they need in ANY sort of circumstance.

Digging in the dirt (gardening), entertaining family and friends, and spending time with her grandchildren, especially reading books and doing crafts, fill the free time she pulls aside.

Madison Engelke is a digital marketing specialist with a passion for storytelling, brand consistency, and building authentic connections online. Since joining SERVPRO®; in June 2021, she has played a key role in driving the company’s digital efforts during a time of significant growth, elevating the brand through social media strategy, content creation, and community engagement.

A graduate of the University of Northern Iowa with a degree in Marketing, Madison blends strategic insight with creativity, always seeking new ways to connect with customers and local communities.

Outside of work, Madison enjoys slow mornings, podcasts, and walks with her family, along with the occasional deep dive into home organization or skincare. She can often be found strolling the aisles of TJ Maxx and is a proud mom to her son, Luka. A fan of handcrafted coffee, peaceful routines, and the little joys of motherhood, she brings warmth and intention to everything she does.