Meet Our Team
All it takes is one call to SERVPRO of Central Honolulu, Kapolei. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![William Brymer, team member at SERVPRO of Central Honolulu, Kapolei]()
William Brymer
Billy Brymer is the Operations Manager at SERVPRO. He understands all aspects of the position, having started as a technician and working his way up to management. Billy holds IICRC certifications in WRT, ASD, and Commercial Drying. He is also OSHA 30 certified and holds asbestos and lead abatement certifications, including lead and asbestos supervisor credentials. Billy’s motto is “Always here to help!”
![Heather Spear Brymer, team member at SERVPRO of Central Honolulu, Kapolei]()
Heather Spear Brymer
Heather Brymer is our fire clean up Crew Chief here at SERVPRO of Central Honolulu. She has 7 years of professional cleaning experience. She is very reliable and a friendly and competent individual with experience of cleaning residential and commercial properties. Heather has a knack for paying very close attention to detail. She is also very thorough with her clean ups. She doesn't let any flaw pass her by. She is truly the best at what she does!
![Team Photo, team member at SERVPRO of Central Honolulu, Kapolei]()
Team Photo
Recent Team Photo at the Ho'omaluhia Botanical Gardens in Kaneohe HI
![Dana Palumbo , team member at SERVPRO of Central Honolulu, Kapolei]()
Dana Palumbo
Dana Palumbo earned her Bachelor's degree from the University of Hawaii at Manoa. With over 15 years of management experience spanning the retail and restoration industries, Dana has a strong background in overseeing administration and leading her teams. She began her career at a local insurance company, working in the auto claims sector, and advanced to become a senior field property adjuster. In 2020, Dana transitioned to SERVPRO of Kailua, where she currently serves as the VP of Administration.
![Meet the Team, team member at SERVPRO of Central Honolulu, Kapolei]()
Meet the Team
Our team gathered together for a group photo after our weekly Friday Deam Team meeting, where we recap the events of the week and give each team members a chance to share their individual highlight of that week.
What our
customers are saying
We can't say enough about the care SERVPRO showed us during the most traumatic and devastating time in our lives. We are incredibly grateful for the compassion they showed our family after we lost our home and four cars in a fire. During such an overwhelming and emotional time, their team went above and beyond to help us through the process. Everyone was personable, empathetic, helpful, and efficient, and their communication was excellent from start to finish. They took great care with the items we hoped could be saved and treated them with so much respect. When everything was ready, they delivered our belongings to our rental home in clearly marked boxes, making it so much easier for us to begin finding and using the things we needed. They even separated my daughter's items so that she could find her things to take to her new rental unit. What meant the most to us was the time and care they took to save some of my grandmother's pieces—some of the only sentimental items we have left. Those items are truly irreplaceable, and I will always be grateful for the effort they made to preserve them. Heather kept me updated during each step of the process and even sent me pictures along the way. We cannot thank them enough for their kindness and the care they showed our family during one of the most difficult times in our lives. Heather, Ray, JD, Mark, the list goes on and on. Even our neighbors commented on the care the showed to our neighborhood. I would highly recommend them to anyone in need of mitigation and restoration services.
Jamal and Chance came over to demo my floor and base boards, they both worked together and efficiently. They were able to work around the things that we left in the area which I appreciate since I imagine it’d be a headache. Amazing service from these guys
Rajesh came really quick and scanned all the affected areas. Gave a prompt and honest evaluation of the situation. Strongly recommended.
Philip and Alfred did a great job. Doing a fantastic demolition to complete the job.
Juan, Allan and Reyden did an excellent job. Very prompt service. Answered all the questions we asked. Their crew was very experienced and very, very helpful. We can’t say nothing more than, THANK YOU!
Ray was very helpful in the restoration process for my floors. Explained process well
After my washer flooded my apartment, Allan from Servpro came and helped dry up the place. He and his team are incredibly helpful and courteous. Would highly recommend!
Thank you Raj for promptly coming to our unit to contain the mold until your guys can work on actual remediation. I understood your explanation and the next steps to expect.
Raj came and checked out our water damage after a washing machine failure we’d experienced. He was very courteous while doing what needed to be done, in requesting for photos and more information if it was needed. He was great at explaining the damages and was thorough about what repairs were needed in order to salvage our home. Thank you to Raj! Will be waiting for the repair guys to come in 🤗
About Us
WHY SERVPRO
SERVPRO of Central Honolulu understands the stress and worry that comes with fire or water damage and the disruption it causes your life and home or to your business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
WHAT WE DO
SERVPRO of Central Honolulu restores residential and commercial property after a fire, smoke or water damage. Wea also mitigate mold from your home or business as well as clean and sanitize after a biohazard.
QUALIFICATIONS
Our hand-picked staff is highly trained in property damage mitigation and restoration. With a long list of certifications, WRT, ASD, CDS, HST, AMRT, FST, CCT, rest assured our staff is equipped with the knowledge, expertise, and experience to restore your property.
COMMUNITY
Hawaii is our home, that’s why when help is needed we want to be able to give back. We are Red Cross Affiliates and proud fundraising participant of Family Hope of Hawaii.
Privately owned and operated right here on Oahu our owners, participate actively in the Kailua Chamber of Commerce and Kaneohe Business Group, CCIM, CAI, NARPM, HBN not to mention their all-time favorite pastimes of Kainalu Little League and Tumble Kids Gymnastics with their children.
CUSTOMER TESTIMONIALS
Jessica H. - Ewa Beach
"I recently had water damage in my kitchen so I called my insurance right away and this company was recommended. Let me tell you, I am very happy with their services from the start to finish. Mind you, I am very hard to please. Thomas who did our cabinetry did an amazing job. He is a hard worker and very personable. I asked a lot of questions and he answered all of them. EJ also did an amazing job with counter fabrication. He is a hard worker as well and friendly. Alex did a great job coordinating everything. They did exactly what I asked for. I am in love with our new kitchen. It is way beyond my expectations. If you ever need restoration help, Don't wait! Give them a call today!"
Soraya A. - Kailua
The owners Glenna and Andy Maras are just the people you need to be helping you when you've had some kind of disaster in your home. I recently had a small flood after the recent storms, and I wanted to make sure that the walls were completely dry before fixing the damage. As a health practitioner, I know the serious damage to your health that mold can do. So, I asked SERVPRO to come in and check, he immediately saw that the walls were not completely dry, using his fabulous thermal machine, and so they brought fans sealed off the area and dried the wall. The service was quick to clean and compassionate. I highly this company.