Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Pembroke Pines / West Miramar
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(954) 998-0600
5.0
(15 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
15 Reviews
5.0
Leave Us A Review
Lisa Tate
4 days ago

Thank you helped quickly~ Marlene Sienkiewicz at Servpro of: Orlando FL. Thank you to the team Marlene, Thomas, Logan, Jose, Johan, Carla, Sky and one more guy? "Please include this guy?" You helped us all the way in Des Moines, IA from Orlando, FL. Broken sump pump and heavy rains flooded my basement alot of wet household goods. I had them dump it all, and so many stairs for this team☆☆☆☆☆☆☆☆ They swept and cleaned, brush scrubbed ,sprayed for any mold, a scrub machine, 9 machines blowers, dryer machines that dry and scrubbed the air concrete basement. It smells and looks like a brand new basement☆☆☆☆😃☆☆☆☆☆

Ethan Michael
15 days ago

This company's so great their customers customer service is second to none. Thank you so much for all your help Ethan

Cristian Sanchez
3 months ago

I needed to get mold remediation done after doing an inspection in my home and the Servpro team provided transparent and fair pricing with high quality service. I was thankful for the work done and HIGHLY recommend anyone in the area to hire them for service. Thank you Jefferson for your professionalism and care.

Happy Circus Jen
3 months ago

I have used this company twice in the past two months and the team is great. Carlos, Melvin, Jeremiah, and everyone I have dealt with has been terrific through the entire process. They were understanding and patient, worked really hard and helped answer my questions.… And there were a lot of questions!

Melanie Valdez
4 months ago

From the very first phone call, I knew I was in good hands. Jenny answered every question I had and made the entire process feel easy and stress-free. Her knowledge, professionalism, and willingness to help were truly outstanding. Jefferson and Jeremiah were an extraordinary team. Their attention to detail was second to none, and they treated my home and personal belongings with incredible care and respect. It was clear they take pride in their work and genuinely care about their customers. Marlene, the General Manager, personally showed up and provided reassurance throughout the process. What stood out most was the way she spoke about her employees—with pride, appreciation, and respect. She is the kind of leader everyone hopes to work for and the kind of manager that builds a team you can trust. The entire SERVPRO team treated me like family. Their professionalism, communication, and dedication exceeded my expectations. I highly recommend them to anyone in need of restoration services.

Michael Harris
5 months ago

Looks like I have a nasty pipe leak somewhere in my home. State Farm sent Servpro to mitigate the home damage. Jose Carlos, Melvin, Jeremiah, Jefferson,and Carlos from Servpro came to my home over the last 2 days, and were all extremely professional, courteous, and honest. I was also very impressed that they all arrived within 1 hour of my call to State Farm! I was super nervous, and super stressed, but I felt at ease once I saw how they moved through their process with precision and efficiency!!! Thank you Servpro!!! I’m hopefully on the way back to having my home made whole again!!!

Harry Lalusis
5 months ago

I recently had Servpro take care of removing my carpet and cleaning my home, and I’m extremely happy with the results. The entire process was smooth, efficient, and handled with a high level of professionalism Jeremiah and Jefferson were absolutely outstanding.They arrived on time, worked incredibly hard, and paid close attention to every detail. Their professionalism and positive attitudes really stood out, and they made sure everything was done thoroughly and correctly. They also took the time to explain what they were doing and answered any questions I had, they even helped me vacuum mat car and change my cars ac filter which I really appreciated The space looks and feels so much better now clean, fresh, and completely transformed. It’s clear they take pride in their work, and it shows in the results I highly recommend Servpro, and especially Jeremiah and Jefferson, to anyone needing carpet removal and cleaning services. They truly went above and beyond! 100 stars!!!

Rosiris Monterrosa
5 months ago

(Translated by Google) Very professional, excellent service, they answered all my questions. Jefferson and Jeremiah make a great team. (Original) Muy profesionales excelente el servicio, despejaron todas mis dudas. Jefferson y Jeremiah hacen un buen equipo.

Robert S
6 months ago

I can’t thank Servpro enough I was so stressed on how I was going to get this water out of my closet I called Servpro and Marlene answered the telephone she was very kind and savant as well as her colleagues Jeremiah and Jefferson they have done a phenomenal job removing the water from my carpet and they even helped me clean some of my personal belongings like my shoes and other items as well I really appreciate the kindness and hospitality from these two gentlemen it goes a long way and they did an amazing job I am very satisfied with the service again I can’t thank you guys enough 10 out of 10 excellent services and great people overall 👌

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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