Meet Our Team
Here to Help® 24/7
SERVPRO of Lake Nona
Marke Soule
Mark is the Operations Manager here at SERVPRO of South Orange County. Mark has worked in the SERVPRO family for 18+ years and has obtained many IICRC certifications. He is exceptionally knowledgeable when it comes to any restoration project. Mark plays a big role in managing the franchise’s day-to-day operations and takes on his role with much pride. In his free time, Mark enjoys golfing, rooting on the Dallas Cowboys, and spending time with his kids.
Dee Lopez
Dee Lopez has been with SERVPRO since 2015. Dee is IICRC WRT and AMRT certified. She started as a receptionist and was promoted to Office Manager within a year. Dee is the first line of communication with our customers and the last person they hear from in regards to billing. She's responsible for scheduling and accounts receivable.
Magaly Alfonso
Magaly Alfonso has been the Warehouse Manager at SERVPRO of South Orange County for 10+ years and is a huge asset to our SERVPRO family. Her duties include inventory control, overseeing large cleaning and fire jobs and so much more. Magaly was born in Cuba and is mother to 2 adult children and grandmother of 1. In her spare time, she likes reading, watching movies and spending time with her granddaughter.
Reinaldo Gil
Reinaldo, (or better known as “Rei”) is a crew chief here at SERVPRO of South Orange County. Rei is originally from Iron Bridge (Puente Hierro), Venezuela, and takes great pride in his work. He is highly skilled and always maintains a positive outlook. In his free time, Rei enjoys playing baseball and spending time with his family.
Mariana Machado
Mariana is a crew chief at SERVPRO of South Orange County. She has been working in the restoration industry for around 4 years now. Mariana is very detailed in her work and she always makes sure the job gets done right. She always spends extra time making sure our customers are fully satisfied with the work we perform.
Sthefania Mezzalira
Sthefania is an Admin Assistant at SERVPRO of South Orange County. She also takes on the role of being the job file coordinator. She keeps our clients informed throughout the job process as well as being the receiver for any new calls. In her free time, she enjoys reading books and studying psychology. Sthefania was recently accepted into Valencia college and is studying to become a psychologist in the future.
Ryan Richardson
Ryan is a production technician at SERVPRO of South Orange County. He loves to help people and keeps customers informed throughout the job process. In the future, he plans on learning and growing within the restoration industry. Ryan spends his free time working on photography and videography.
Wyatt Boatman
Wyatt is a construction assistant at SERVPRO of South Orange County. He enjoys helping people get things back together and finalizing the restoration process. In his free time, he likes to play basketball and is very skilled in it. In the future, Wyatt looks forward to growing with the restoration industry.
What our
customers are saying
They came out during the holidays and were amazing. Thank You.
You should be proud of how professional your team represented your company!
Hi Folks, Thank you for all your effort & "training" guidance with this challenging project. Wishing you all more Joy!
The owner and techs were all very professional and prompt. They cleaned up an early morning fire disaster in our restaurant and had us up and running asap!
Thank you, thank you, thank you! Tony, David & I appreciate your help throughout our hurricane repairs at Hanks house. You and SERVPRO made it all easy for us!
This is a new situation for us. We were very please with the service of SERVPRO. They not only provided the service, but also educated us about everything involved in the whole process.
I have recommended SERVPRO of South Orange County twice to friends and neighbors. You do such a great job!!
Got a good impression from Mark who visited my home initially. Communicated well.
SERVPRO of South Orange County was fast on site in our time of need. Very professional staff.
They came out during the holidays and were amazing. Thank You.
You should be proud of how professional your team represented your company!
Hi Folks, Thank you for all your effort & "training" guidance with this challenging project. Wishing you all more Joy!
The owner and techs were all very professional and prompt. They cleaned up an early morning fire disaster in our restaurant and had us up and running asap!
Thank you, thank you, thank you! Tony, David & I appreciate your help throughout our hurricane repairs at Hanks house. You and SERVPRO made it all easy for us!
This is a new situation for us. We were very please with the service of SERVPRO. They not only provided the service, but also educated us about everything involved in the whole process.
I have recommended SERVPRO of South Orange County twice to friends and neighbors. You do such a great job!!
Got a good impression from Mark who visited my home initially. Communicated well.
SERVPRO of South Orange County was fast on site in our time of need. Very professional staff.
About Us
SERVPRO of Lake Nona
SERVPRO of Lake Nona is locally owned and recently under new management, proudly serving the Lake Nona and greater Central Florida community for all of your water damage, fire damage, mold remediation, and disaster recovery needs. With years of hands-on experience, our team has the training, resources, and expertise to restore your property and make it “Like it never even happened.”
We provide services for both residential and commercial properties and have the manpower and equipment to handle jobs of any size — from a single-family home to large-scale commercial losses. Our team is what sets us apart: from our owners and office staff to our highly trained technicians in the field, every member of SERVPRO of Lake Nona is committed to professionalism, clear communication, and quality results.
We keep clients informed every step of the way and assist with navigating the insurance process. As a preferred vendor for many top insurance companies, SERVPRO of Lake Nona ensures that your restoration experience is as smooth and stress-free as possible.
If you would like to schedule service for your home or business, please contact us today.
