A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Jacksonville Beach / Ponte Vedra
Our Google Reviews
(904) 246-6118
5.0
(114 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Adonis & Dawson we’re Dispatch to a Flood on the 3 rd floor of a 3 story Medical Office Building- B to be exact! They both communicated with me during their commute. They arrived on scene and immediately began extracting water with their equipment! Before you know it, they were putting their fans out and we were going home. Great teamwork by everyone with Servpro thank you guys for everything. Charlie Park with Plant Facilities Baptist Medical Center Nassau 🏥👨🏼‍🔧

Leslie Owens-Park

Thank you Team Rachel, Stephanie, Lauren, Erek and Kyle (affectionately referred to as Karl)! You all made this very stressful cleanup bearable. This team was always prompt and communicated arrival and departures ahead of time which I greatly appreciated. They found items in the hoard I truly never thought I’d see again bringing tears to my eyes. They cleaned and disposed of items no one should have to deal with and endured days of horrific smells sweating in the heat. I thank each of you for all your energy and hard work on this cleanup. Thank you all again!!!

Beth Karmeisool

Rachel, Kyle and Dawson are wonderful! They are so efficient and cheerful! Thank you very much!

Lauren Lowe Barry

These gentlemen did a wonderful job helping me with some water from the ac: erek, ethan, eli, adonis and kyle. They came every day to check on things, adjust, and explain the process. Left their workspace spotless. Highly recommend!

Lisa Daugustine

On July 26, 2026, we had a tree fall on our home during a severe wind and rain event. The tree broke through the roof, allowing rainwater to enter a Jack-and-Jill bathroom. After getting the roof cleared enough to install a temporary tarp and removing as much water from the affected area as we could, we contacted our insurance carrier the following day. Once we were able to speak with our adjuster, he contacted ServPro, who quickly got in touch with us. Ray from ServPro arrived promptly to assess the damage. He performed a visual inspection, checked for moisture penetration, and contacted a mitigation team consisting of Adonis and Sabrina. They arrived quickly and did a fantastic job removing the damaged bathroom ceiling, covering the exposed area, removing debris, treating the area to help prevent mold and mildew, and thoroughly drying everything out. Before they left, they cleaned up the work area as well as any areas they used to enter and exit the house. They left a fan in place to dry any remaining moisture and walked me through all of the work they had completed. Another ServPro team also came out to redo the tarp and secure it until the roof repairs can be completed. We're very pleased with the work ServPro did during this very challenging time for us. Thank you again to Ray, Adonis, Sabrina, and the tarp team for a job well done.

Carlton Pringle

Matt, Adonis and Erik were prompt and professional and answered all of my nervous Nellie questions with patience. I was worried my floors were going to need to be ripped up, but instead of “overcharging and servicing” they were very honest and said they didn’t think it was necessary until they tried a different route, which was much more cost effective. Anyone who isn’t trying to upscale or upcharge a service and fixes the problem is truth worthy and worthy of anyone’s business. Thanks guys!

Andrea Wilson

Rachel K. And her team of Kyle and Erek did a tremendous job cleaning every surface of our musty smelling old garage. The space is like new and we can finally make use of it again. Can’t say enough about the great work and project management by Rachel. She arranged to have our ducts cleaned throughout the house too and that turned out fantastic. Big improvement in the overall air quality and HVAC efficiency since the cleaning. Really worth the money for the SERVPRO services we selected very reasonable and highly recommend the quality work and professionalism.

Jeffrey Terando

Lauren B and her team are amazing! Very personable and knowledgeable. Definitely recommend!!

Angi Mansfield

Rachel, Stephanie, and Lauren went above and beyond straightening up my mom's house at Jax Beach. They spent all day cleaning and organizing. Rachel got me booked within 48 hours of my inquiry. 5 stars!

Ona

About Us

SERVPRO of Jacksonville Beach/Ponte Vedra understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Jacksonville Beach/Ponte Vedra specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Jacksonville Beach/Ponte Vedra can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Jacksonville Beach/Ponte Vedra.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Jason & Erica Cabral, Richard & Jenna Mazurek, Joseph Tutsch Jr., Kayla Tutsch
Owners of SERVPRO of Jacksonville Beach / Ponte Vedra

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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